Novartis

Hire to Retire Expert (HR Processes)

INSURGENTES Full time

Job Description Summary

Hire to Retire Expert you will support the development of People & Organization (HR) processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.

Location: México, CDMX
#LI-Hybrid

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you


 

Job Description

Key Responsibilities:

  • Support the team in the operational conversion of People & Organization strategic objectives.

  • Provide support and specific advice in the implementation of processes and standards for all People & Organization Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services People & Organization Services will provide.

  • Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).

  • Track service requests and troubleshoots – analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control.

  • Support evaluation of the services / processes / continuous improvement in scope.

  • Contribute to People & Organization Services projects at country or BU level

Essential Requirements:

  • Professional Experience: 3-5 years in Human Resources Services.

  • Education: Bachelor's degree in Human Resources, Communications, Business Administration, or a related field.

  • Languages: Full professional proficiency in both English and Spanish, with strong written and verbal communication skills.

  • Skills: Highly Organized, action - oriented, Problem solver.

Desirable Requirements:

  • Experience working with Workday, SAP and/or HR Core

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.


 

Skills Desired

Curiosity, Data Privacy, Employee Experience, Employee Onboarding, HRIS (Human Resource Management System), Hr Operations (Hr Ops), HR Service Delivery, Human Resource Management System, Human Resources (HR), Human Resources Management, Identity And Access Management (Iam), Payroll, Sdm