Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Healthcare Interpreters serve patients and caregivers to support the operations of the department in consecutive, simultaneous and sight translation modes. You’ll relay medical information between speakers of two different languages while complying with all office and hospital policies and procedures, particularly relating to patient confidentiality and informed consent.
A caregiver in this position works PRN, as needed at Mercy Hospital.
A caregiver who excels in this role will:
Help facilitate the successful delivery of services to linguistically diverse consumers.
Explain hospital procedures, office protocols and limitations to clinicians and patients, make appropriate referrals and serve as a cultural and linguistic resource to patients and providers.
Provide written transcriptions, such as filling out forms and medication instructions, medication schedules, letters, documents and patient materials.
Support office operations by answering the phone, taking requests, calling patients to confirm and schedule appointments, documenting encounters, entering data, troubleshooting, filing and photocopying.
Assist the department by working on an on-call rotation.
Minimum qualifications for the ideal future caregiver include:
High school diploma, GED or equivalent
One year of experience as an interpreter
Fluency in English and one or more foreign languages, both oral and written
Valid state driver’s license and automobile insurance coverage
Work in a consecutive mode and sign translate into and from working language(s)
Strong medical vocabulary
Knowledge of, familiarity with and ability to work with patients of diverse cultural background
Knowledge of computer systems
Preferred qualifications for the ideal future caregiver include:
Fluent in English and Spanish
Bachelor’s Degree in any area related to science or human services
Certified Healthcare Interpreter (CHI) Certification by the Certification Commission for Healthcare Interpreters (CCHI) or Certified Medical Interpreter (CMI) Certification by the National Board of Certification for Medical Interpreters (NBCMI) or other healthcare interpreting certificate
Professional and medical interpreting experience
Physical Requirements:
May require extended periods of standing, walking or sitting.
Manual dexterity sufficient to perform work on a PC or mobile device.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities