Health Technician (Audiology)

Health Technician (Audiology)

Department: Department of Veterans Affairs

Location(s): Indianapolis, Indiana

Salary Range: $36825 - $58989 Per Year

Job Summary: The incumbent serves as a health technician for the Audiology section of the PMRS Service of the Richard L. Roudebush VA Medical Center and its Community Based Outpatient Clinics. The Health Technician position is designed to provide the Audiologists with assistance in meeting the clinical needs of the Veteran population served in the Audiology Clinic.

Major Duties:

• The duties of the position may include but are not limited to the following: Clean hearing aids, their accessories, or assistive listening devices, and change any routine maintenance parts as needed; complete in house hearing aid repairs as possible; send hearing aids to the manufacturer for repair if they cannot be repaired in house Prepare hearing aids, their accessories, or assistive listening devices for shipment, including proper documentation in the Remote Order Entry Systems, ROES Maintain hearing aid loaner inventory, including tracking in the ROES system Manages other data to include VISTA, scheduling software packages, or other VHA systems Enter notes into electronic health records in accordance with the Richard L. Roudebush Medical Center guidelines and VHA requirements. They will confirm patient identifiers as required Manages other data to include VISTA, scheduling software packages, or other VHA systems Monitor clinic stock, including ordering items through Central Medical Supply, such as infection control products; and monitor clinic supply cabinet stock, alerting supply chain staff as necessary Open incoming mail aid packages, determining where products should be routed, and properly marking anything in the electronic health record or ROES with regard to such packages Work Schedule: Monday - Friday, 7:30am - 4:00pm Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position. Functional Statement Number: 92847-A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station, PCS: Not Authorized PCS Appraised Value Offer, AVO: Not Authorized

Qualifications: Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education: Experience. Six months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR Education. Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position. OR Experience/Education Combination. Equivalent combinations of experience and education are qualifying. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry. Grandfathering Provision: May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: HTA, GS-04: Experience. None beyond the basic requirements. HTA, GS-05: Experience. One year of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled. OR Education. Successful completion of four academic years above high school leading to a bachelor's degree with at least 24 semester hours in courses related to the position or a bachelor's degree in a major field of study appropriate to the functions of the occupation. Demonstrated Knowledge, Skills, Abilities. In addition to meeting the experience or educational requirements for this grade level, the candidate must fully demonstrate the following KSAs: (a) Knowledge of anatomy of the head and neck. (b) Ability to communicate clearly orally and in writing. (c) Knowledge of basic hearing assistive technologies. (d) Knowledge of basic infection control procedures and guidelines. (e) Ability to maintain stock and supply level inventories. (f) Skill in using basic computer software such as email, spreadsheet and word processing HTA, GS-06: Experience. Completion of one year of progressive experience and/or experience equivalent to the next lower grade level directly related to the position being filled. Demonstrated Knowledge, Skills and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: (a) Knowledge of normal and abnormal ear anatomy. (b) Knowledge of hearing physiology and function to educate patients and families. (c) Knowledge of hearing aids, hearing assistive technology, hearing aid manufacturers and manufacturer software. (d) Ability to solve problems or make decisions regarding hearing aid, hearing assistive technology and patient care, consistent with the documented and co-signed plan of care under the supervision of an audiologist. (e) Ability to prepare patients for testing procedures. (f) Ability to document and code patient procedures Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS6. The actual grade at which an applicant may be selected for this vacancy is at the GS4, GS5, or GS 6. Physical Requirements: The work requires a combination of sitting, walking and bending over, consistent with patient care. There will be some carrying of light to moderate items. The need to push wheelchairs and transfer patients is not frequent but will be required.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/24/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12813282. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Application Deadline: 2025-11-24