Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission:
As a Group Product Marketing Manager, you’ll lead the team responsible for marketing Zocdoc’s SaaS solutions for healthcare practices, the products that help providers remove friction, capture demand, and streamline scheduling across every channel. Your team will oversee Product Marketing for key offerings such as Zo (our AI voice assistant), Branded Scheduling tools, our Patient Reach Network partnerships, which extend Zocdoc’s reach across the broader healthcare access ecosystem and future new bets.
You’ll shape how these products come to market, from positioning, pricing and packaging to adoption and ongoing success, helping practices understand how Zocdoc’s SaaS suite drives measurable growth with less operational lift. Your team will develop clear, differentiated narratives that speak to diverse audiences across SMB, mid-market, and enterprise health systems, ensuring each segment understands the specific value Zocdoc delivers.
You’ll partner closely with Product, Sales, Marketing, Content, and Revenue Enablement to craft go-to-market strategies, build sales materials and value frameworks, and inform product development through audience and market insight. Together, you’ll ensure Zocdoc’s SaaS solutions are not only adopted, but recognized as essential tools for modern practice management.
This is an opportunity for a strategic B2B marketer who thrives on bringing new products to market, connecting technology to business outcomes, and leading teams that turn insights into action. You’ll play a critical role in shaping how practices experience Zocdoc’s next generation of products, driving adoption, differentiation, and long-term success across our growing SaaS portfolio.
You’ll enjoy this role if you…
Your day-to-day is to…
You’ll be successful in this role if you…
Benefits
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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