The Information Technology Service Management (ITSM) Governance and Compliance Support Analyst attends all MSI meetings to capture minutes, document decisions, and track action items. Applicants will ensure meetings comply with their approved charters and track initiatives to closure or escalation.
As the Governance and Compliance Support Analyst, you get to:
• Attend all boards and forums to document who attends and key discussion points that arise
• Support the tracking and closure of all initiatives or action items captured at each forum
• Support linkage among meetings, boards, and forums to ensure the entire Ecosystem is moving in the same direction
• Perform as a self-starter who manages end-to-end efforts, working independently, as well as within a Team environment
• Leverage knowledge and best practice experience to identify and champion recommendations for improvement opportunities across the Ecosystem
• Monitor entire governance structure to ensure it meets the intent and direction of the approved charters and provides value to Senior Leadership in attendance
• Support in the preparation of briefs and reports to the Government and peer Service Providers
• Deliver high quality work and adapt to new challenges, either on your own or as part of a Team
Position Responsibilities:
• Ensure compliance with the various board/forum charters
• Thorough documentation of decisions, discussions, and actions at each board/forum
• Track identified initiatives and actions to conclusion or escalation
• Provide input for materials briefed at each forum for clarity and compliance
Required Qualifications:
• TS/SCI with Poly Required
• Bachelor’s Degree OR 3+ years of related work experience
• Working knowledge of the ITSM processes
• Knowledge of ITIL processes with the ability to obtain the ITIL 4 certification within three months of hire
• Experience managing projects to meet schedules and milestones
• Strong written and verbal communications skills
• Solid analysis and reporting skills
• Ability to present technical details to a non-technical audience (briefing)
• Ability to facilitate reoccurring technical/non-technical meetings and working groups
Desired Qualifications:
• ITIL4 Certification
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$86,600 - $181,800