Job Summary
Become a key player in Comcast’s Technology & Product organization as part of the Global Reliability Engineering & Operations team—driving innovation and resilience across our global platforms. Collaborating with teams across the U.S., Europe, and India, you’ll help implement mission-critical programs that shape the future of reliability at Comcast. We’re looking for strategic thinkers and agile problem-solvers who thrive in complex environments and can lead through change. In this role, you’ll play a key part in implementing transformative initiatives—including cutting-edge Artificial Intelligence programs—that elevate performance, resilience, and customer experience across our global footprint.Job Description
Key Responsibilities
Program Planning & Scope
Define program scope based on product and business requirements. Drive planning and alignment on program milestones.
Cross-Functional Coordination
Partner with senior leaders to secure participation from required core team members and foster collaboration across functions.
Schedule & Task Management
Build and maintain detailed program plans, including schedules, critical path tasks, and dependencies. Track progress and recommend adjustments to plans as needed to meet objectives.
Risk & Issue Management
Identify, analyze, and mitigate risks throughout the program lifecycle. Escalate issues promptly and collaborate on resolution strategies.
Performance Monitoring
Analyze actual performance against plans and ensure milestones and timelines are achieved.
Stakeholder Communication
Provide clear, timely updates on program status, risks, and changes. Ensure all stakeholders are informed and engaged.
Quality Assurance
Monitor deliverables to ensure they meet defined success criteria and program objectives.
Deployment & Change Management
Support development of deployment strategies, change management plans, and tools for controlled rollouts and field implementation.
Documentation & Governance
Maintain comprehensive, accessible documentation of program plans, decisions, risks, and updates for stakeholder reference.
Other Responsibilities
Consistent exercise of independent and collaborative judgment and discretion in matters of significance.
Delivers on commitments while demonstrating a high level of integrity and respect for all teammates and stakeholders.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Required Skills
Strong stakeholder management: Ability to build and maintain relationships with internal and external stakeholders.
Excellent communication skills: Skilled in conveying complex ideas clearly across diverse audiences.
Advanced problem-solving capabilities: Proven track record of identifying issues and implementing effective solutions.
Experience with complex systems and processes: Comfortable navigating new systems, processes, and workflows to implement effective program management, ask the right questions, and make impactful recommendations.
Adaptability: Ability to adjust quickly to changing priorities and dynamic environments.
Desired Skills
AI experience: Familiarity with artificial intelligence concepts, tools, or applications.
Here's a look at just some of the perks and benefits we make available to our US-based employees:
Medical & Dental
401(k) Savings Plan
Generous paid time off
Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
Learn more at jobs.comcast.com/life-at-comcast/benefits
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Skills
Collaborating, Communication, Cross-Functional Teamwork, Deliverables Management, Project ManagementWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.