As a technology-enabled and digital-led bank, data is at the heart of everything we do. It powers how we measure risk, assess performance, and make decisions. To ensure we unlock the full value of our data, we must guarantee its completeness, accuracy, auditability, traceability, and protection. The Global Data Organisation serves as the first line of defense in securing robust data chains, working in close collaboration with all functions, business lines, and countries across the Bank.
The Global Chief Data Office (CDO) plays a pivotal role in this mission. As a central organizational unit, the CDO partners with stakeholders across the enterprise to enable frictionless customer journeys, support ESG-driven innovation, and deliver data products that enhance decision-making. With emerging trends such as digital wallets on the horizon and increasing regulatory expectations around data governance, the CDO is evolving to meet these challenges head-on, ensuring our data remains both a strategic asset and a safeguarded resource.
The opportunity
Data is one of the foundations of ING’s strategy to become one digital bank and Data Services is the place to execute our data strategy. The Data Services organization will fulfil ING’s strong belief that data is key in ING’s ambition to become a data driven digital bank, where we need more granular data of high quality to manage the bank wide (customer-)processes, modelling and decision making.
As data becomes increasingly central to ING’s business operations and regulatory compliance, maintaining high standards of data quality is critical. The Global Data Quality function is responsible for turning ING’s Data Quality strategy into consistent, scalable execution across all global entities, aligning with both internal governance and external regulatory requirements (e.g., TR RDARR).
In this role, you will lead a globally distributed team of experts based in the Netherlands, Philippines, and Romania. You will be accountable for driving the execution of data quality practices - from identifying issues to embedding sustainable fixes - while fostering a proactive, preventive data culture across the organization. You will play a critical role in systematically enhancing data quality throughout the organization, to ensure data quality remediation and prevention of issues at their source. Your responsibilities include fostering effective collaboration between local data domains and data consumers, and guiding remediation efforts with actionable reporting and structured processes, enabling robust and cohesive implementation of data quality practices globally.
Your responsibilities
As the Global Data Quality Lead, you are responsible for:
Your competencies
We are looking for a dynamic and inspiring leader to champion ING’s global data quality efforts. You’ll guide a diverse, multi-country team with empathy and clarity, fostering collaboration across business, technology, and data domains. Your ability to simplify complexity, influence senior stakeholders, and drive accountability will be key in shifting the organization from reactive problem-solving to proactive, sustainable improvement.
What we offer
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands.
The benefits of working with us at ING include:
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.