About Lyra Health
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Role Overview:
The Global Connect Direct Affiliate & Case Management Manager will oversee all daily operations of the centralised clinical case management teams and global direct affiliate network (GDAN) to improve quality and ensure maximum efficiency, productivity, and cost-effectiveness. This role requires an individual with strong vision to optimise workflows, technology, and staff performance to meet organisational goals and provide high-quality service.
Remote Work: The individual is expected to have reliable backup power supply and a strong, stable WiFi connection as these are essential requirements for effectively performing in a remote capacity.
Hours and Flexibility:
While this is a full time Monday to Friday, 8 hour position, the nature of the work requires a degree of flexibility. The individual should be prepared to occasionally support meetings outside of standard working hours, given the global scope of the team and the 24 hour operational environment, supporting a 24/7/365 operation.