General Manager - Short Haul

C.H. Robinson is seeking a strategic, visionary leader to launch and scale a new team focused on our Short Haul business (0–250 miles) within North America Surface Transportation (NAST). As General Manager – Short Haul, you will build the team from the ground up, define strategy and structure, oversee onboarding, and drive sustained growth.

 

With supply chains regionalizing and haul lengths shrinking, Short Haul is a critical growth area. You’ll lead the current team of five Capacity Market Managers and expand with individual contributors, shaping a new business unit that influences enterprise strategy and delivers impact through operational excellence, supply acquisition, business development, and cross-functional collaboration. 

 

This role is pivotal in driving strategic growth, achieving key business and financial objectives, generating demand through carrier relationships, and developing talent to ensure long-term success.

 

In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions.

Responsibilities:

• Develop and execute strategies to drive growth and profitability in Short Haul operations
• Build and lead Short Haul Execution team, including hiring, onboarding, and talent development
• Align costing and pricing to win market share while maximizing profitability
• Drive performance against scorecard KPIs with a continuous improvement mindset
• Collaborate cross-functionally with Business Development Managers, Pricing Operations, Costing Operations, Commercial Leaders, Product, Marketing, and Capacity teams
• Design and implement programs that deliver industry-leading solutions
• Leverage deep knowledge of C.H. Robinson’s products and services to identify growth opportunities, optimize solutions, and stay ahead of industry trends
• Align the team with enterprise strategic goals, regularly communicate key metrics, and motivate employees to achieve business results
• Identify operational gaps and deploy resources and technology to improve efficiency, productivity, and financial outcomes
• Strengthen carrier and customer relationships through targeted engagement strategies
• Drive performance and growth of team leaders and reports through coaching, feedback, and mentoring
• Review engagement data, implement plans to foster a positive culture, and support retention
• Champion and lead change management initiatives by actively driving communication, implementation, and sustained reinforcement across teams
• Ensure alignment with organization goals while fostering engagement, adaptability, and accountability throughout the transformation process
• Plan, strategize, and deploy resources to drive business opportunities and manage daily service delivery
• Build, manage, and leverage internal relationships across all layers of the organization to ensure collaboration, consistency, quality, issue resolution, process, and/or service improvements to maximize efficiencies and results

Required Qualifications:

• Bachelor’s degree from an accredited college or university
• Minimum 7 years logistics industry experience
• Minimum 3 years of people management experience
• Ability to travel up to 25% (domestically ​

Preferred Qualifications:

• Strong knowledge of C.H. Robinson’s carrier and/or commercial-facing business
• Broad market and industry knowledge, and vertical expertise (if applicable)
• Experience leading other leaders
• Proven experience utilizing analytical tools to understand and manage business
• Demonstrated success in generating revenue or business growth and able to drive results through others
• Financial management experience and ability to understand and communicate financial metrics
• Strong written and verbal communication skills, including proficiency in presenting to both internal and external audiences 
• Demonstrated collaboration, influence, relationship building, and negotiation skills
• Experience consulting with multiple stakeholders across varying organizational levels, both internally and externally 
• Strong organizational and problem resolution skills
• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$125,600.00 - $287,300.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran  

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

• • Prescription drug coverage

  • Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page