Sun Life

GenAI Business Analyst

Taikoo Shing, Hong Kong Island Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job description (heading) /  Description du poste (titre)

  • Review use cases & ensure solution synergy

  • Facilitate prioritization of GenAI Roadmaps across core business and internal support functions
  • Functional testing & User Demo for proof of concepts

Preferred skills (heading) / Compétences particulières (titre)

  • Experience:
    • Proven experience as a Business Analyst for the insurance domain, preferably in a technology-driven environment.
    • Experience with Generative AI projects or similar technologies is a plus.
  • Skills:
    • Strong analytical and problem-solving skills.
    • Excellent communication and interpersonal skills.
    • Proficiency in business analysis tools and methodologies.
    • Familiarity with project management principles.

Qualifications (heading) / Compétences (titre)

  • Bachelor's Degree: Typically required in a relevant field such as Business, Computer Science, Information Technology, or a related discipline.

  • 5+ Years: Experience in a business analysis role, preferably within a technology-driven environment.

  • Experience with GenAI: Specific experience working with Generative AI projects or technologies is highly desirable.
  • Certified Business Analysis Professional (CBAP): Optional but preferred.
  • Project Management Professional (PMP): Optional but preferred for project management responsibilities

Responsibilities (heading) / Responsabilités (titre)

  • Business Analysis: 30%
    • Conduct thorough analysis of business processes and identify areas where Generative AI can add value.
    • Gather and document requirements from stakeholders, ensuring alignment with business goals.
  • Stakeholder Engagement: 20%
    • Collaborate with cross-functional teams, including IT, product management, and business units, to understand their needs and challenges.
    • Facilitate workshops and meetings to gather insights and foster collaboration.
  • Functional Solution Design: 20%
    • Work with GenAI architects & engineers to design GenAI solutions that meet business requirements.
    • Create detailed documentation, including use cases, process flows, and functional test cases for proof of concepts
  • Project Management: 15%
    • Assist in planning and managing AI projects, ensuring they are delivered on time and within scope.
    • Monitor project progress and identify any risks or issues that may arise.
  • Change Management: 10%
    • Support the implementation of GenAI solutions by providing guidance to users.
    • Help manage the transition and ensure smooth adoption of new technologies.
  • Continuous Improvement: 5%
    • Stay updated on the latest trends and advancements in Generative AI.
    • Provide recommendations for ongoing improvements and optimizations to existing AI solutions.

Job Category:

Business Analysis - Process

Posting End Date:

24/11/2025