At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
GCS RIS Implementation Solution Manager
The Opportunity:
As GCS RIS Implementation Solution Manager you are accountable for the successful implementation of Roche’s digital products at the customer. In early product life cycle phases you will own the implementation end-to-end and in a scale-phase you will support the affiliates in their execution.
Key Roles & Responsibilities:
Supporting local, regional, and global consultancy teams in tender processes, including delivering demos and expertise on laboratory organization.
Designing workflow, laboratory organization, and connectivity concepts for customer proposals and solution planning.
Providing customer-project insights to the Product Definition Team to influence product direction and requirements.
Enhancing product serviceability and implementability across the life cycle while ensuring alignment with the overall solution architecture.
Leading end-to-end implementation activities in early product life cycle stages, acting as the SME for RIS installation and integration alongside Engineering.
Assessing and optimizing customer workflows in collaboration with country representatives to ensure effective deployment.
Supporting countries and customers with installation requirements, upgrade planning, configuration, testing, and connectivity verification for IT solutions and instruments.
Enabling local teams by supporting customer training, first-level support readiness, and serving as SME for lab processes and IT solutions.
Who You Are:
Bachelor’s or master’s degree in a relevant field (IT, Lab Technology, etc.) or an equivalent combination of education and experience.
5+ years’ experience in IT, lab organization, hospital environments, or work with networks, interfaces, and databases.
Experience with navify Lab Ops (cobas Infinity) is highly desirable.
Strong communication skills with proficiency in written and spoken English.
Proven problem-solving mindset and customer-oriented approach within interdisciplinary environments.
Willingness to travel up to 80% nationally and internationally, with an independent yet team-oriented working style.
Technical experience in networking (TCP/IP, firewalls), cloud/edge computing, and software development.
The expected salary range for this position based on the primary location of Indianapolis, IN is 95,100 - 176,500. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
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