Who We Are
Angel is the home of stories that amplify light. Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed. Angel allows creators and audiences to form passionate communities around their creative projects, making the story behind the story as important as the final project itself. Some of the studio's key projects-- The Sound of Freedom and Dry Bar Comedy --have earned billions of views around the world. Learn more at
Angel.com
We’re looking for passionate team members who want to build world-class products that will reshape media over the coming decades. Learn more about:
Join us and be part of stories that amplify light.
The Frontend Manager is responsible for shaping and elevating the customer experience through direct leadership of our support team. This role blends people management, customer advocacy, and training oversight to ensure our frontline agents have the tools, knowledge, and coaching they need to deliver excellent service. The Frontend Manager focuses on the “people and customer” side of support, building strong agent performance and ensuring our customers receive consistent, high-quality interactions.
You’ll be part of a highly strategic leadership team, focused on driving sustainable growth and ensuring our support organization continues to evolve and stay relevant as the company grows.
This role functions as a co-manager alongside the Backend Manager (Systems & Operations), with shared responsibility for leading the support team and clearly divided areas of focus to ensure full coverage of both people and systems needs.