Fraud and Scams Intelligence Lead
About the Role
As Australia’s leading bank, Commonwealth Bank of Australia (CBA) is committed to safeguarding our customers and communities. We’re seeking a proactive and driven Fraud and Scams Intelligence Lead to join our specialist team. In this role, you’ll play a key part in detecting, analysing, and responding to fraudulent activity and scams targeting Australians, helping to protect the reputation and trust CBA holds with millions of customers.
Do Work that Matters:
- Mentor and guide junior staff, fostering skill development and knowledge sharing.
- Lead intelligence operations to identify, monitor, and mitigate fraud and scam threats across CBA’s operations.
- Analyse complex data sets to uncover trends, emerging risks, syndicates, and vulnerabilities.
- Collaborate with internal teams, law enforcement agencies, and industry partners to share intelligence and coordinate responses.
- Develop and implement best-practice fraud prevention and detection strategies.
- Produce clear, actionable intelligence reports and provide strategic advice to decision makers across the Bank.
- Lead and mentor a team of Senior Analysts and Fraud Managers.
- Deliver regular training, briefings, and awareness sessions to staff on current fraud and scam threats.
We are interested in hearing from people who have:
- Proven experience in intelligence analysis and/or investigations; experience in law enforcement or working closely with law enforcement agencies highly regarded.
- Experience in financial crime and/or Fraud and Scams is highly regarded.
- Strong analytical skills with the ability to identify suspicious activity and develop actionable insights.
- Exceptional written and verbal communication skills, with the ability to engage effectively with diverse stakeholders.
- Demonstrated ability to work autonomously as well as part of a collaborative team.
- Comprehensive understanding of the Australian financial crime environment and latest fraud trends.
Why Join Us?
- Be part of a trusted, purpose-driven organisation with a strong commitment to innovation and customer protection.
- Supportive, inclusive, and flexible work environment.
- Competitive salary and benefits package.
- Opportunities for professional development and career progression within CBA.
- Make a tangible difference in protecting Australians from scams and financial crime.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 27/11/2025