Department of Veterans Affairs

Food Service Worker

Batavia, New York Full time

Food Service Worker

Department: Department of Veterans Affairs

Location(s): Batavia, New York

Salary Range: $18.48 - $21.54 Per Hour

Job Summary: This Food Service Worker position is located within the Nutrition & Food Service unit at the VA Medical Center in the Batavia VA Medical Center, located in Batavia, NY. The primary purpose of the Food Service Worker position is to support the food service operations provided to Veterans. Work is performed in one or more functional areas such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving area.

Major Duties:

  • This position independently performs duties that require proficiency in special procedures and broad knowledge of service operations, such as food and beverage preparation, modified diets, computer proficiency, dishwashing, dry and refrigerated storage, and safety and sanitation. Major duties and responsibilities include (but are not limited to): - Set up assigned station with the correct supplies and food items. - Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates. - Break down and clean the station when assigned. - Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary. - Return soiled trays and dishes to the dish room. - Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian. - Prepare beverages according to the number of servings required. - Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities. - Sort, wash, peel and cut cold foods using knives or other equipment. - Provide assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes. - Prepare uncooked food items, such as sandwich spread and salad dressings. - Operate and break down and clean all equipment assigned to food service and related areas. - Portion food items into standard serving sizes using the proper utensils and specified dishware. - Prepare boxed/to go meals. - Select and place correct items on patient trays. - Read and interpret a regular or modified menu, individual diet cards, tray tickets or patient selections. - Identify obvious discrepancies between the prescribed diets and the food items designated by the menu. - Decide what food items to serve for the most common diets. - Perform heavy-duty cleaning tasks throughout the food service and related areas. - Separate food waste, trash/recyclables from dishes, glasses and silverware. - Unload food/tray delivery carts. - Store sanitized dishes, glasses and silverware. - Scrape, soak, scour, and scrub cookware and utensils. - Move garbage cans when collecting and transferring trash from the work area to the disposal area. - Other duties as assigned to meet the needs of the Medical Center. Work Schedule: 10:30am - 7:00pm; includes weekends/holidays Recruitment Incentive: Authorized Position Description Title/PD#: Food Service Worker/PD99920S Physical Requirements: Work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering walk-in refrigeration units. Performs work requiring light to moderate physical effort. May be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. Subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. Frequently lifts or moves objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others.

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and Safety Interpret Instructions, Specifications (other than blueprint reading) Materials Technical Practices Use and Maintain Tools and Equipment Without more than normal supervision Work Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 11/25/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12832516. 1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. 2. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete

Application Deadline: 2025-11-25