The Opportunity
Provide daily customer service to the Chief and Assistant Chief Flight Instructor, Training Managers, Flight Scheduling, Instructor Pilots, various university staff and students. Effectively utilize Campus Solutions, Knowledge Lake Imaging system, IACRA, ETA flight systems and various excel data spreadsheets to accurately record, disseminate information and reports. Conduct one-on-one meetings with students and instructors for completion of FAA 8710 applications.
Assist with onboarding students into ERAU Flight program. Collection of documents to include Current FAA medical (Class 1 or 2), TSA documentation (Current Passport or Birth certificate and Driver’s license if US citizen).
Verification of student legal name, all course completion documents to produce FAA 8710 applications, temporary certificates, and graduation certificates. The organization of all additional course completion materials for the Chief Flight Instructor, Airman Certification Representatives, and Training Course Evaluators which includes CC form, SP detail(s), Flight Data & Certification worksheet, test grades, FAA Written tests, medical certificate, superseded pilot certificate, acceptable picture identification, grade computation.
Must be able to obtain TSA fingerprint clearance. Submission for TSA Clearances for International Candidates. Collection Various additional documentation as applicable such as visa's 1-20 form, FAA AFS-760-Letter-03 for verification of foreign license, transfer credit, Part 141 re-enrollment form, graduation certificates and ground training status form.
Process Stage Check Request Card (SCRC) and Course withdrawals as needed.
Must be able to obtain FAA Knowledge Test Proctor certification
Embry-Riddle: A Global Leader in Aviation and Aerospace
With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For 100 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.
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Perks Await You at Embry-Riddle!
Required Education and Qualifications:
Bachelor Degree OR an equivalent combination of education and experience
Preferred Qualifications:
Application process/requirements
Review of applications will begin immediately and will continue until the position is filled.
To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R310607 . Please attach all relevant materials to your application when you apply online. Complete submissions include:
Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.
Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.