R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Financial Counseling Supervisor, you will supervise the Financial Counseling Team for multiple client locations. The position requires extensive knowledge of financial counseling, insurance, patient estimates, local and state financial assistance programs.
Every day you will be responsible for identifying workflow issues and providing solutions. With sharp attention to detail, one would discern client problems, communicate them, and escalate root cause issues to appropriate parties. In addition, analyzing daily, weekly, and monthly reporting and KPI metrics provides subject matter expertise to help solve problems and provide solutions. To thrive as a Financial Counseling Supervisor, you must display a strong sense of patient care and attention to detail. Must be able to travel to other locations to oversee the process.
Here's what to expect as a Financial Counseling Supervisor-
Serve as information resource for team members
Ensure the staffing needs are met at all locations and develop alternate staffing patterns
Review and process timecards in timely manner
Develop and coach team members
Measure and monitor KPI metrics related to AR performance with emphasis on aging categories
Participate in weekly operations meetings to drive performance excellence. Troubleshoot and resolve issues with client concerns with sense of urgency
Establish working relationships with on and offshore counterparts
Train and educate team members on new process changes
Other duties assigned
Required Qualifications:
Intermediate skill level of Microsoft Word, Excel, PowerPoint and Outlook
Expert knowledge in Billing Processes Excellent written and verbal communication skills
Ability to work well independently and in teams
Ability to prioritize, multi-task, and work in a fast-paced, high-volume environment.
Positive Attitude
"This role involves frequent movement between work areas and requires the ability to remain mobile throughout the day in order to perform essential job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. R1 is an equal opportunity employer and does not discriminate on the basis of any protected status."
For this US-based position, the base pay range is $49,126.00 - $78,919.86 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
#LI-TJ2022 #rcm #healthcare #hospital #supervisor #financialcounseling