At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Opportunity:
The Financial Compliance Analyst - SAP Authorization is based in San José, Costa Rica, and reports to the Financial Compliance Authorization Lead. This role ensures the effective and efficient support of global processes in the area of SAP authorization, supporting SAP end-users and resolving authorization issues.
Responsibilities Include :
Ensure the effective and efficient support of global processes in the area of SAP authorization concepts
Support SAP end- users with resolving arising authorization issues
SAP access management support for missing or locked users
Access management support in case of missing role / job function assignment
Strong organizational skills with the ability to prioritize, follow-through, and manage multiple tasks, responsibilities, and deadlines.
Expertise is SAP security management, coordinating and implementing SAP authorization development in accordance with user roles and segregation of duties responsibilities.
Collect all relevant information for raised issues, analyze root cause and propose solution to 2nd Level Support if needed
Contribute to the continuous improvement processes which also reflects your personal mindset
High commitment to maintain / improve service levels
First point of contact for key stakeholders, ensure collaborative relationship
Contribute to develop Customer Satisfaction on a cross-functional level
Who You Are:
3-4 years of SAP experience (preferably in a consultant and/or helpdesk role)
Strong knowledge in the area of (SAP) authorization and access management and GRC tools, based on business process management or IT experience and expertise
Proven customer-centric mindset (internal and external) with strong collaboration, teamwork and interpersonal skills
Exceptional problem solving and communication skills
Fluent in English and comfortable with international & intercultural collaboration
Ability to work independently and proactively
Agile mindset (speed, stability, flexibility) - work according to and brings in agile mindset concept in daily operations
Bachelor's degree in a business or IT related field preferred but not required
Relocation benefits are not available for this posting.
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.