At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Senior Program Manager, Finance Transformation & Integration
Why We Have This Role
Qualtrics is scaling at speed, and our operational efficiency directly determines how we position ourselves for growth. We're in a critical phase: optimizing financial planning and forecasting, improving operational visibility, and integrating a strategic acquisition that will reshape our product portfolio. We need a leader who can drive these transformational initiatives, reduce friction, and build the capability to scale profitably. You'll work directly with the Director of Finance Operations and partner across Engineering, People, Sales, and Marketing to unlock operational leverage at a critical inflection point for growth.
How You’ll Find Success
- Exceptional program management discipline - You break complex, multi-stakeholder initiatives into clear milestones, manage dependencies across teams, communicate with precision, and drive execution when ambiguity is high. You're known for keeping things on track without creating bureaucracy.
- Strategic problem-solving at multiple altitudes - You move fluently between high-level strategy (understanding what needs to change and why) and tactical execution (what needs to happen this week). You can synthesize input from disparate teams and find the path forward.
- Deep integration and M&A experience - You've led or closely supported major integrations before. You understand what it takes to combine systems, people, and processes. You know where integration efforts typically stumble, and you proactively prevent those failures.
- Cross-functional influence and partnership - You don't have direct authority over most of the people you need to move, so you lead through clarity, trust, and relationship. You're comfortable pushing back on leadership and making the hard case for what's right for the business.
- Financial acumen and business literacy - You understand financial planning, forecasting, and operations deeply enough to have informed opinions, ask the right questions, and partner effectively with finance and executive leaders. You can translate between finance and product/engineering languages.
- Adaptability and comfort with ambiguity - You thrive in environments where requirements shift, new information emerges, and "perfect clarity" never arrives. You can pivot without losing momentum and help your team do the same.
- Attention to detail paired with big-picture thinking - You know that transformational change lives in the details, but you never lose sight of the strategic outcome you're driving toward.
How You’ll Grow
- Integration and M&A expertise deepened - You'll lead the company's most significant integration initiative, building an expertise in post-acquisition operational consolidation and value realization that makes you invaluable to PE-backed growth strategy.
- Executive visibility and influence - You'll work directly with senior Finance and cross-functional leaders on initiatives that move the needle for the company. This visibility creates opportunities to shape strategy and advance into leadership roles across the organization.
- Scale organizational capabilities and operating rhythms - As you drive these transformations, you'll build the organizational muscle and operating cadence that enable Qualtrics to scale efficiently. You'll design the processes, governance, and communication patterns that allow the company to execute complex change at speed.
- Cross-functional business fluency - You'll deepen your understanding of how Qualtrics' product, engineering, sales, and marketing organizations work. This breadth of experience opens pathways into broader operational or business strategy roles.
Things You’ll Do
- Drive operational efficiency initiatives that improve margins and scalability - Own the end-to-end execution of finance operations transformation: streamlining financial planning and forecasting processes, operationalizing key performance metrics, and eliminating inefficiencies across the financial close and reporting cycle. Define success criteria, manage timelines and dependencies, remove blockers, and ensure adoption across the organization. The impact: Qualtrics' finance operations are more efficient, predictable, and scalable, freeing resources for growth. The work: project planning, stakeholder management, change enablement, and relentless follow-through.
- Lead post-acquisition integration planning and execution - Once regulatory approval is secured, you will own the program management for integrating our new acquisition from a finance perspective. This includes finance systems integration, process harmonization, team structuring, etc. The impact: we successfully combine two organizations into one cohesive operating model. The work: detailed integration planning, dependency management across product, engineering, and go-to-market, risk mitigation, and ensuring a smooth transition for customers and employees.
- Orchestrate cross-functional collaboration at scale - You'll convene leaders across Finance, People, Product, Engineering, Sales, and Marketing to align on priorities, resolve conflicts, and drive decisions forward. The impact: strategic initiatives move at the speed of the entire business, not just Finance. The work: meeting facilitation, clear communication, issue escalation, and building the case for alignment.
- Build organizational capability for operational excellence - As you execute these initiatives, you'll identify gaps in process, tooling, or capability and recommend improvements. The impact: Qualtrics gets better at managing complex change. The work: process documentation, recommendations for tools and systems, and change enablement approaches that can be repeated.
What We’re Looking For On Your Resume
- 7-10 years of program or project management at a senior level - You've owned complex, multi-stakeholder operational initiatives where you were accountable for outcomes across teams you didn't directly manage.
- Track record of driving operational efficiency and scaling initiatives - You've successfully led or deeply supported transformations focused on reducing costs, improving efficiency, or enabling faster scaling. You can point to specific examples where your work improved operational metrics or margins.
- 2+ years of direct experience leading or deeply supporting a major integration, acquisition, or merger - You've been in the room where two organizations came together, understood integration value realization, and can apply those lessons here. This is critical to the role.
- Demonstrated success in SaaS, technology, or private equity-backed environments - You understand how growth companies operate and the operational discipline required to scale profitably. Bonus: you've worked in a PE-backed environment and understand the focus on operational leverage and efficiency.
- Proven ability to influence and lead without direct authority - References from peers, cross-functional collaborators, and leaders will confirm that you bring people together and drive outcomes even when you don't have formal authority.
- Financial literacy and fluency with financial planning and operational metrics - You understand budgeting, forecasting, operational KPIs, and financial metrics at a depth that lets you have informed conversations with finance leaders and executives.
What You Should Know About This Team
- Collaborative, high-performance culture - The Finance team operates in a results-driven environment where KPIs are established, tracked, and reviewed regularly. We foster accountability while supporting each other to succeed. This isn't a siloed function; we work closely with teams across the company to drive outcomes.
- Focus on innovation and continuous improvement - We're constantly looking for ways to optimize processes and implement new technologies. You'll work in an environment that values strategic thinking and isn't afraid to challenge the status quo.
- Direct partnership with leadership - You'll work closely with cross-functional leaders and have visibility with the CFO and other senior leaders.
- Diverse expertise and cross-functional influence - The team brings together finance, accounting, project management, and operations expertise. You'll partner across product, engineering, sales, and marketing to drive operational leverage and unlock growth.
- Growth and ownership built in - You're encouraged to take ownership of initiatives, develop your expertise, and grow into broader strategic and leadership opportunities. In a high-growth company, there's no shortage of complexity to solve and room to expand your impact.
Our Team’s Favorite Perks and Benefits
- The Qualtrics Hybrid Work Model - We all gather in the office three days a week (Mondays, Tuesdays, and Thursdays). These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration. For the rest of the week, work where you want, owning the integration of work and life.
- Generous time off - 30 paid days off total: 15 PTO + 5 Personal Days + 10 Holiday Closures (additional days after a year).
- Work-life integration perks - Frequent office events, team outings, and happy hours. Onsite gym, free lunches, snacks, and drinks in our thoughtfully designed offices featuring rooftop views and collaborative work spaces.
- Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year).
- Comprehensive benefits package - Medical (for employees and families), dental, vision, life insurance, and more.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.