Field Reimbursement Manager - South Atlantic East

Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases.

We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. 

argenx is a global immunology company developing antibody-based medicines for patients suffering from severe autoimmune diseases and cancer. By translating immunology breakthroughs into innovative drug candidates, argenx is building a world-class portfolio of first-in-class antibodies in both early and late clinical-stages of development. argenx is evaluating efgartigimod in multiple serious autoimmune indications and cusatuzumab in hematological malignancies in collaboration with Janssen, along with advancing earlier stage assets within its therapeutic franchises.

Location: Richmond, VA

The Field Reimbursement Manager (FRM) is responsible for managing an assigned territory focused on supporting access, Reimbursement and Patient services by aiding patient reimbursement processes for VYVGART.

As a FRM your duties will include but are not limited to Prior Authorization assistance, Claims Assistance, and Appeals and educating the office on Payer landscape. This position is HCP and customer-facing and requires the ability to build relationships with physician offices as well as other cross functional internal and external stakeholders. The Field Reimbursement Manager works independently in a fast-paced, highly visible environment as well as collaboratively with the internal program hub support services to ensure all customer needs are met.  Candidate will have extensive experience in both medical and pharmacy benefit acquired medication. Experience in Neurology products is a plus.  Must have a strong working knowledge of Medicare and Commercial insurance benefit structures and be able to relay detailed benefit information to maximize the HCP and Staff experience. Position will require travel, project management and/or account coordination with other stakeholders.

Key Accountabilities/Responsibilities:

• Provide on-demand education (including Lunch and Learns or Dinner presentations) for the office staff regarding Reimbursement and support services that are available through argenx
• Office interaction will include education and reimbursement support both in-person and virtually
• Educate on Benefit Investigation, Prior Authorization Process, Support Center Services, Medicare and Commercial coverage and patient communication streams
• Monthly activity reporting captures educational topics at FRM level
• Provide offices with Product Distribution and Ordering Support and Site of Care Assistance which consists of determining the most appropriate site of care based on the patient’s payer preferences and available benefits
• Reimbursement Support on Case management, billing and coding updates, appropriate claims submission, Specialty Pharmacy, Medical Benefit Interpretation, understanding medical necessity, claims and appeal assistance, information related to co-pay assistance and patient assistance programs.
• FRM will collaborate with case manager and case coordinator on average of 4 x month and ad hoc as needed for escalations, these interactions are tracked in FRM CRM and hub system
• Coordinate with HCP and staff to obtain and provide patient and provider specific information
• Provide Aging Case Assistance through collaboration with cross functional partners (Case Coordinators, Case Managers, and Regional Account Directors) to advance open case referrals. All FRM interactions/activities are tracked in FRM CRM which are reportable to leadership
• Territory performance will be monitored via FRM CRM dashboard daily, trending results will be identified through quarterly reporting
• Collaborate with cross-functional partners on overall account and territory strategy to maximize internal/external customer knowledge on payor policy and processes 
• Proactive and reactive managing through conflict; navigate complexity of accounts and patient journey

Desired Skills and Experience:

• Bachelor’s degree required
• 7 years in the Bio-Pharma industry
• 4 years reimbursement specific experience 
• Exceptional billing and coding experience with CMS 1500/UB-04 forms required strong pharmaceutical and reimbursement experience with Specialty Pharmacy, Buy and Bill, and Medical/Pharmacy Benefit experience supporting specialty products  
• Neurology experience a plus
• Experience in the healthcare industry including, but not limited to insurance verification, prior authorizations, and/or claim adjudication, billing and coding
• Educating on use of miscellaneous J Code and Modifiers for wastage
• Must have Medicare and commercial insurance coverage experience (limited networks a plus)
• Must be able to deliver and document benefit investigation outcomes and relay status reports on a regular basis
• Strong customer service experience
• Proven presentation skills and experience

Offer:

• A competitive salary package with benefits
• A work environment in a human-sized, dynamic, rapidly growing biotech company

#LI-REMOTE

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For applicants in the United States: The annual base salary hiring range for this position is $176,000.00 - $264,000.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks.

This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.

At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.

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If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at hr.us@argenx.com. Only inquiries related to an accommodation request will receive a response.