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Field Engineering Technician II

Austin, Texas, United States Full Time

ICON is looking to add a Field Engineering Technician II to our team. This role is ideal for someone with hands-on experience who’s ready to take on more independent responsibility in the commissioning, troubleshooting, and maintenance of ICON’s 3D printing systems. As a Technician II, you’ll apply your technical expertise across mechanical, electrical, and hydraulic systems to ensure uptime and performance of our construction-scale printers. You’ll use your judgment to resolve moderately complex issues, make recommendations for improvements, and support junior technicians in the field. This role is based in Austin, TX, and will require travel outside of the area for extended durations. The position reports to the Field Engineering Technician Lead.

 

RESPONSIBILITIES

  • Support commissioning, setup, and maintenance of ICON’s 3D printers and associated systems, including electrical, pneumatic, and network components.
  • Perform intermediate-level troubleshooting across mechanical, electrical, and hydraulic systems; identify root causes and implement corrective actions with minimal supervision.
  • Provide technical support and guidance to Technician I team members; share best practices and assist in training when needed.
  • Document and update work orders accurately in the tracking system, clearly communicating findings, actions, and recommendations.
  • Collaborate with Engineers and Operators to improve printer reliability, process efficiency, and component life cycle.
  • Identify and recommend process or design improvements based on field learnings and recurring technical issues.
  • Maintain a high standard of safety, ensuring compliance with ICON and site-specific requirements.

 

MINIMUM REQUIREMENTS

  • 2+ years of hands-on experience in mechanical, electrical, or field service roles.
  • Demonstrated ability to perform intermediate troubleshooting on mechanical, electrical, and hydraulic systems.
  • Strong judgment in assessing issues and determining when to escalate or independently resolve problems.
  • Ability to read and interpret technical schematics, drawings, and manuals.
  • Willingness to travel outside of Austin, TX, including extended stays, and to work on-call, nights, and weekends as needed.
  • Proficiency in English, spoken and written.

 

PREFERRED REQUIREMENTS

  • Working knowledge of PLCs, VFDs, and industrial control systems.
  • Experience with construction equipment, robotics, or other complex machinery.
  • Ability to terminate cabling, perform electrical continuity testing, and validate system installations.
  • Basic welding or fabrication experience.
  • Certifications: OSHA 10, CPR, and Lockout/Tagout (training provided by ICON).

 

PHYSICAL / ENVIRONMENTAL REQUIREMENTS

  • Ability to lift and carry up to 50 pounds safely and regularly.
  • Comfortable working in varied outdoor environments, including extreme temperatures, sun, rain, and areas with limited infrastructure.
 
ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.

Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).

Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON.

As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.

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