Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Job Title: Field Application Specialist
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
How would you make an impact?
When you’re part of Thermo Fisher Scientific, you’ll do ambitious work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $20 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Responsibilities:
- Helping end user on implementation of Thermofisher solution and get FAT, and get benefit from the solution Participate marketing activities, such as seminars, exhibition, industrial conference, workshop or demo as needed to provide support on Application.
- Provide appropriate technical solutions to prospective customers to lead to successful closure of sales Influences preparation and presents technical assistance, consultation and problem solving to customers as vital
- Buildup and consolidate the relationship with design institute. Manage customer satisfaction with all installed customers through effective coordination with Customer Support team
- Support both market promotion and customer solution Arranges presentation schedule with customer base.
- Perform application Qualification installation, support and troubleshooting.
- Partner with the Sales and Business development team to deliver on site training, demonstrations, running up of assays, supporting exhibitions and sales visits as necessary.
- Duties to include a cross training program to support hardware installations telephone and on-site diagnostics, preventive maintenance and un-scheduled service visits at customer sites as and when required.
- Must be client-focused and customer centric, working in conjunction with Sales and Service teams in relation to corporate goals and objectives
- Accurately document field support activities, including qualification and service reports, expense report and timely submitting through the required systems.
Key Requirements:
- Biological Sciences or Biomedical engineering Degree
- Confirmed experience- 3 years minimum
- Practical bench experience electron microscopy.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Ability to cooperate with the local commercial and technical team
- Excellent troubleshooting abilities, experience in field work, and knowledge of analytical measurement equipment.
- Proven track record and mind-set to quickly diagnose and resolve technical analytical problems in a challenging environment
- Proven track record to work remotely/independently, demonstrate excellent communication skills and the ability to prioritize workload in an effective manner. English is essential while other languages would be an advantage
- Must be willing and able to travel extensively (est. 50% - 80%) as required,
- Clean driver’s License.
What’s in it for you?
We offer excellent opportunities to progress your career along with training and a chance to be a part of a growing successful organization.
About us:
As the world leader in serving science, our work is more than something that fills our days. Each one of our 70,000 outstanding minds has a unique story to tell. It’s not just a career, it’s a chance to realize your best – professionally and personally.
Join us and contribute to our mission—enabling our customers to make the world healthier, cleaner and safer. Apply today!
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.