Job Description:
Pluxee is a global player in employee benefits and engagement that operates in 31 countries, hepling companies attract, engage, and retain talent.
Powered by over 5,000 engaged team members, Pluxee serves as a trusted partner to over 500,000 customers, 36 million consumers and 1.7 million merchants worldwide.
Conducting its business as a trusted partner for over 45 years, Pluxee has helped make work not just a place to be, but a place to belong. Our Vision is to strengthen our positive impact on all its stakeholders by promoting solidarity, diversity, inclusion, and sustainability, in pursuit of progress for all.
Life at Pluxee
At Pluxee México we offer our collaborators the possibility of positively impacting people´s lives, the possibility of growing professionally through continuous learning, the invitation to not stand still and adapt to changes. Our collaborative and friendly work team motivates us to give our best.
Cultural fit
At Pluxee we think outside the box! To be successful you will need:
🚀 Your next challenge:
Field Sales Farmer – Mid Accounts
Local – Individual Contributor
SCOPE
The Field Sales Farmer – Mid Accounts is responsible for nurturing and growing existing mid-sized client relationships. The role ensures clients realize full value from Pluxee’s employee engagement platform and benefits offering, promoting sustained satisfaction, deeper product adoption, and revenue expansion.
RESPONSIBILITIES
Client Relationship Development
Build trusted relationships with key HR and business stakeholders in the client portfolio.
Conduct regular business reviews to assess satisfaction, platform usage, and emerging needs.
Growth & Upsell Strategy
Identify and act on opportunities to introduce new products, expand benefit usage, or increase employee coverage.
Collaborate with internal teams to frame solutions aligned with the client’s strategic objectives.
Platform Adoption Monitoring
Use Salesforce data to track client health indicators, flag risk, and propose engagement actions.
Support change management for benefit deployment where needed.
Renewals & Retention
Lead renewal conversations and ensure clients perceive ongoing value.
Document risks and growth opportunities accurately in Salesforce.
REQUIREMENTS
Education
Bachelor’s degree in Business, HR, Marketing, or a related field.
Work Experience
3–5 years in client development, account management, or field sales.
Experience in SaaS or digital benefit platforms is highly desirable.
Other Skills and Certifications
Advanced proficiency in Salesforce and Microsoft 365.
Strong analytical, communication, and relationship-building skills.
Certifications in account development or customer success are an advantage.
Languages
English is an advantage for communication and training purposes.
Working Conditions
Hybrid field role with travel to client sites for regular check-ins and reviews.
COMPETENCIES
Technical Competencies
Client Portfolio Management
Maintains and grows key accounts through consistent engagement and strategic insight.
Usage & Engagement Monitoring
Uses platform metrics to detect client risks and opportunities.
Upsell & Cross-Sell Execution
Spots and closes incremental opportunities that increase client value.
Renewal Planning
Proactively manages renewal timelines and ensures contract continuity.
SaaS Client Success Enablement
Understands post-sale needs and supports continuous platform adoption.
Behavioral Competencies
Client Focus
Anticipates needs, advocates for the client, and ensures satisfaction.
Reliability & Consistency
Delivers on commitments and builds long-term client trust.
Problem Solving
Responds to issues with ownership and constructive solutions.
Analytical Thinking
Interprets data to form actionable insights for retention and expansion.
Team Collaboration
Partners effectively with internal stakeholders to support client goals.
📍 Your location
Cuidad de México
☀️ Happy at work
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.
“For recruitment, retention, or promotion processes at Pluxee, we do not discriminate based on race, religion, sexual orientation, condition, physical appearance, or socioeconomic status; nor do we request medical certificates for pregnancy or Human Immunodeficiency Virus (HIV).”