Lithia & Driveway

Express Lane Service Advisor

Suburban CDJR Farmington Hills, Farmington, Hills MI 48335 Full time

Dealership:

L0405 Suburban CDJR Farmington Hills

Suburban CDJR of Farmington Hills

Where Service Excellence Drives Us Forward!

Are you ready to be the face of fast, friendly, and professional automotive service? At Suburban CDJR of Farmington Hills, we don’t just fix cars — we build lifelong relationships with our customers. If you're passionate about delivering top-tier service and want to be part of a dealership that values integrity, growth, and customer satisfaction, this is your opportunity to shine.

Make an impact from the moment customers arrive. As our Express Lane Service Advisor, you’ll be the trusted link between our customers and technicians — ensuring every concern is heard, every solution is clear, and every visit ends with a smile.

Where Fast Lane Meets First-Class Experience:

  • Greet customers with professionalism and warmth
  • Clearly communicate service needs and solutions
  • Coordinate with technicians to ensure accurate and timely service
  • Maintain detailed and efficient repair order entries
  • Deliver an exceptional customer experience every time

Turn Passion into Performance:

  • Strong communication and time management skills
  • Basic computer and cost calculation abilities
  • Efficient typing and data entry skills
  • Valid driver’s license and clean driving record
  • High school diploma or equivalent (must be 18+)

Service with Speed. Growth with Purpose:

  • Competitive pay: $40 - $60k/year based on experience and drive
  • Medical, Dental, and Vision coverage
  • Paid Holidays and PTO
  • Short & Long-Term Disability
  • Paid Life Insurance
  • 401(k) with company match
  • Employee Stock Purchase Plan
  • Access to the Lithia Learning Center for career development

Ready to Drive Your Career Forward?

Apply now and become part of a team that’s committed to excellence, growth, and earning customers for life.

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.