Job Description:
Job Title: Experience Researcher
Location: Pune
Experience: 2-3 Years
Employment Type: Full-Time
Job Overview:
We are seeking a Design Researcher who can go beyond gathering data to reveal deep human insights that drive design, innovation, and strategic decisions. The ideal candidate is curious, analytical, and empathetic - skilled in both primary and secondary research - and capable of transforming complex findings into clear, actionable design opportunities that influence business direction.
Key Responsibilities
- Plan and conduct end-to-end primary research - including interviews, contextual inquiries, ethnographic studies, and usability evaluations - to understand user behaviors and motivations
- Perform rigorous secondary research across multiple sources to identify industry trends, emerging technologies, and best practices
- Synthesize qualitative and quantitative inputs into compelling insights, frameworks, personas, experience principles, and opportunity maps
- Partner closely with designers, product managers, and business stakeholders to align research insights with design and strategic goals
- Develop research reports, storytelling artifacts, and visual narratives that effectively communicate insights to diverse audiences
- Co-facilitate design sprints, ideation sessions, and co-creation workshops that translate research into tangible design outcomes
- Continuously advocate for the voice of the user throughout the product development and decision-making process
Key Skills & Qualifications
- Experience: 2–3 years of experience in design research, user research, or related roles
- Education: Bachelor’s degree in design
- Research Skills: Proficient in conducting both primary (interviews, field studies) and secondary (desk-based) research
- Synthesis & Analysis: Ability to interpret data, identify patterns, and translate findings into actionable insights
- Communication: Strong verbal and written communication skills for presenting research outcomes
- Presentation Skills: Skilled at creating and delivering visually engaging presentations and reports
- Collaboration: Team player with the ability to work closely with designers, strategists, and stakeholders
- Tools: Familiarity with Miro, Figma, or similar tools for documentation and collaboration
Location:
DGS India - Pune - Kharadi EON Free Zone
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent