The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Exhibitor Services Coordinator supports the daily operations of the Exhibitor Services Department by maintaining effective communication with customers via email, phone, and onsite interactions. This role involves providing follow-through on customer requests while anticipating client needs and working under tight deadlines in a fast-paced environment.
THE STARTING RATE: $20.00 hourly
THE DAY-TO-DAY:
Answers incoming phone calls to assists exhibitors, vendors, GSC, etc.
Responds timely to exhibitor inquires via telephone, email or fax.
Reviews and distributes exhibitor orders, floor plans, and production schedules.
Performs show audits of F&B & Internet orders.
Processes daily checks & wire transfers in additional to accounts receivable & accounts payable audits.
Performs data entry of exhibitor orders into the system accurately and timely.
Provides internet sales and customer service support for the Convention Network departments.
Communicates with customers regarding internet related services via phone, email and in person.
Completes invoicing and billing processes in a timely manner.
Answers customer trouble‐shooting calls.
Ensures network services meet client expectations and deadlines.
Updates workflow documentation to ensure that all ordered services are installed in a timely manner.
THE IDEAL CANDIDATE:
High School Diploma or GED required
1+ years of prior relevant or customer service experience
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11893
Are you ready to JOIN THE SHOW? Apply today!