Executive Assistant

At CommBank we’re proud to build a brighter future for all and we believe growth drives innovation.

In Everyday Business Banking (EBB), we are dedicated to supporting Australia’s businesses—large and small—by delivering innovative, reliable, and customer-focused banking solutions. Our team partners with business owners and entrepreneurs across the country, helping them manage their finances, grow their enterprises, and navigate the evolving economic landscape.

EBB is at the forefront of reimagining business banking, driving digital transformation, and simplifying banking experiences for our customers. We work collaboratively across CommBank to deliver products and services that empower businesses to thrive, while maintaining a strong focus on risk management, operational excellence, and customer satisfaction. Our mission is powered by our people—their expertise, passion for supporting Australian businesses, and commitment to delivering outstanding customer experiences.

The EBB Leadership Team is responsible for shaping the strategy and direction of business banking at CommBank, driving initiatives that enhance customer value, streamline operations, and foster a culture of innovation and continuous improvement

The role will be primarily responsible for providing efficient, professional delivery of business and administrative support to the Executive General Manager, EBB. The role also oversees the other Executive Assistants in the EBB business to ensure efficient running of the broader teams and collaborative outcomes that build the culture and contribute to leaders achieving their leadership and business outcomes.

Be part of something bigger and redefine what’s to come across Australia. Do the impactful work that matters

• This role is wide reaching and not prescriptive in every sense. Discretion and sound judgment are critically important.

We’re interested in hearing from people who will aspire to

• Serve as a trusted partner to the EGM, proactively managing complex stakeholder relationships across CommBank and the broader business banking ecosystem. Represent the EGM in communications with senior leaders, external partners including regulators and government, and key clients, ensuring alignment with EBB’s strategic objectives.
• Drive operational excellence for the EBB Leadership Team by overseeing onboarding, budget tracking, travel and event logistics, and confidential matters. Create a seamless, high-performing environment that enables the EGM and team to focus on delivering outcomes for business customers.
• Exceptional professional communication and judgement with an ability to draft clear context aware communications on behalf of the EGM and use sound judgement and tone aligned to the CBA culture and the EGM
• Anticipate the EGM’s needs by expertly managing a dynamic schedule, coordinating executive forums, and ensuring timely follow-up on critical actions and decisions.
• Play an integral role in EBB Leadership Team meetings: set agendas in line with business priorities, capture and track actions, and facilitate delivery of key initiatives that support EBB’s growth and transformation agenda.
• Support the EGM in driving business performance by monitoring progress on strategic initiatives, following up with accountable leaders, and ensuring timely completion of deliverables that impact EBB’s customers and colleagues.

Other qualities you may possess include

• Previous experience as an Executive Assistant at a senior level.
• Ability to manage substantial competing priorities, work under pressure, and adapt to change.
• High level of professionalism and complete discretion.
• A proactive mindset, exceptional attention to detail, and a commitment to excellent service.
• A focus on operational excellence and team enablement
• Relationship management and stakeholder engagement skills

Working with us means

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our website. 

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank. 

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day. 

We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you’re already part of the Commonwealth Bank Group (including BankWest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. 

** Grow. Belong. Shape what’s next. Turn potential into impact with a CommBank career **

Advertising End Date: 08/12/2025