EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/
We are looking for a Manager of Data Migrations to focus on DrChrono and iSalus, EverHealth’s EHR products.
We are seeking a visionary and data-driven Manager of Data Migrations to join our small, focused team and drive roadmap execution and outcomes. The ideal candidate will work closely with team members across the EverHealth team, delivering solutions and process improvements in our data migration services that drive reduction in customer time-to-value and stronger customer sentiment.
Responsibilities
Lead a team of 4-5 engineers tasked with transforming and loading customer data to our EverHealth products
Create a frictionless data migration experience for our customers. In partnership with our Technology team, enable our customers to easily upload their data and view regular updates on project progression all the way through to the end of the process.
Conform data migration cycle to align with our 60-90-day customer onboarding plan
Improve deficient processes that contribute to delivery delays and service quality issues
Handle customer escalations and attend strategic customer meetings, as needed
Maintain core KPIs and ensure team accountability to meet or exceed target metric performance
Be willing to roll up sleeves to support the engineers on your team if needed
Provide coaching and general support to team of engineers, including helping them solve day-to-day issues, discussing professional and personal development, etc.
Shepherd our AI customer tool strategy – provide input and drive execution of tool procurement and implementation to create force multipliers and empower our customer-facing teams to deliver more value in shorter time.
Skills and Experience needed for success in this role
BS in Computer Science, or equivalent experience required
3+ years of engineering leadership experience at increasing levels of scope and leadership
Experience with EMR/EHR data models and other industry specifications including HL7, FHIR, ICD-10, SNOMED CT, CPT Codes, EDI
Strong familiarity with ETL and tools that support ETL motions (transformation tools, Apache Airflow, Amazon S3, etc.)
A self-starter with a “get it done” attitude, capable of driving projects to completion
Excellent communication and presentation skills, with the ability to articulate strategies clearly to stakeholders.
Deep fluency in software development methodologies and ability to coach/educate others in these methodologies
Experience working with geographically distributed teams (including remote)
Experience understanding HIPAA compliance and information/security requirements
Experience implementing AI in engineering to drive efficiency and productivity
Familiarity with Agile methodologies
Strong initiative, keen attention to detail, and complex problem-solving abilities
Where
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits & Perks (JUST U.S.)
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Robust health and wellness benefits, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous FTO time-off
Employee Stock Purchase Program
Student Loan Repayment Program
Compensation
The target base compensation for this position is $125,000 to $150,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!