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Ready to build a career? It’s time to look at Taylor.
Your Opportunity: Taylor Corporation is hiring an Order Processing & Customer Support Specialist to support one of our healthcare clients onsite in Peoria, IL. This small two-person team handles everything from order entry to printing, packing, and shipping. Strong computer skills and customer interaction are the core of the job.
Location:
530 NE Glen Oak Ave., N Building, Room 1640
Peoria, IL 61637 (Inside St. Francis Hospital)
Your Responsibilities:
• Enter and manage customer orders using proprietary software
• Handle incoming emails and calls from hospital staff and internal teams
• Work directly with customers to clarify orders, answer questions, and resolve issues
• Coordinate with the Art team on proofs, revisions, and approvals
• Review job details and ensure accuracy before production
• Assist with light equipment operation (training provided)
• Perform quality checks and prepare finished work for packing and shipping
• Maintain accurate records and spreadsheets
• Support occasional face-to-face customer requests within the hospital
Your Shift:
• Monday – Friday, 7:30 a.m. – 4:00 p.m.
You Must Have:
• Strong computer skills and comfort moving through multiple systems
• Ability to learn proprietary software quickly
• Solid customer service skills (phone, email, and in-person)
• Strong attention to detail and accuracy in order entry
• Ability to manage multiple open jobs and deadlines
• Reliable attendance and professionalism
• Ability to lift 25+ pounds and move around the facility
We Would Also Prefer:
• Experience with order entry, customer service, or production coordination
• Acrobat or PDF review experience
• Experience in a hospital, print, or service-driven environment
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.
With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.