Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking and Employee Benefits Account Manager to join our growing team in Merrimack, NH!
The Employee Benefits Account Manager's primary responsibility includes customer service duties for customer accounts and transactions, in support of the production of the business. The Account Manager will collaborate with the producers in the servicing and marketing of new accounts in accordance with the standards and procedures of the local office.
How You Will Contribute:
Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues.
Manage and retain existing book of business.
Continuously achieve all audit and performance standards as outlined by leadership.
Manage and maintain agency management system with current required information and documents on an ongoing basis, including all IO requirements.
Prepare billings and/or invoices on a timely basis.
Responsible for the end to end client service process such as, marketing, updating agency management system with final required documents.
Review daily, weekly, monthly reports such as expiration.
Prepare customer renewals, including proposals and presentations while ensuring agreement with customer’s requests / requirements.
Attempt to generate new business activity and account rounding.
Licensure and Certification:
Insurance Producer license in good standing
Skills and Experience to be Successful:
2+ years’ experience in a similar position
Strong technical knowledge of the industry of expertise currently being targeted.
Insurance Producer license in good standing (authorities in states needed to service the assigned book of business)
Proficient with MS Office Suite
Exceptional telephone demeanor
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Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.