EMEA Transaction Manager

Job Title

EMEA Transaction Manager

Job Description Summary

Job Description

Title: EMEA Transaction Manager

Department: Global Occupier Services

Grade: Senior Surveyor

Location: London (client site & C&W office)

We are looking for this person to oversee and manage all aspects of Commercial Real Estate transaction services on behalf of a prestigious global office client, monitor internal/external workflow to ensure consistent quality of service, work product, and perform advanced transactions as required.

Role Profile:

• Provide professional advice and service to client(s) acting as the first line of governance and quality control
• The role is London based with 2 / 3 days a week on client site (as required)
• Working as part of a global account team to ensure excellent communication is maintained between Service Lines, Programme team and clients
• Ownership of acquisitions and stakeholder relationships

Role Responsibilities:

• Manage the delivery of real estate services to client(s) with focus on effective management of real estate functions, contracts and negotiations, and all transaction services required
• Maintain ongoing communication with key business stakeholders via verbal and written updates and reports to update colleagues and clients on specific matters where appropriate
• Manage and negotiate advanced transactions including market optimization activities, site identification and selection, LOI and lease terms, and renewal
• Develop new and grow existing relationships with client(s), vendors, landlords, and other retail users
• Track and monitor the day-to-day transaction work and workload of team members
• Coordinate with account leadership to ensure tracking and reporting of client(s) deliverables
• Manage, review, and approve a large volume of all types of transactions
• Provide suggestions and best practices for process and technical improvements relating to the transaction process
• Identify potential issues and action accordingly
• Ensure delivery against client, individual and team KPI targets
• Monitor business compliance Monitor and ensure legal compliance on real estate deals working with clients’ in-house legal counsel
• Work closely with internal parties such as Lease Administration, Project Management, Facility Management, and Finance/Accounting teams
• Provide training and on-boarding support of new team members and ongoing development of associates
• Manage or execute special projects, as assigned Provide high level of customer service to client(s) and vendors 

Core Skills & Experience:

• Strong understanding of customer needs & communication
• Ownership of project planning and delivery
• Commercial acumen, negotiation skills and understanding of market dynamics
• Understanding of business development and client relationship management
• Ability to network and build relationships internally and externally
• Good knowledge of the real estate industry sector and market trends
• Minimum of 4 years of Real Estate experience or similar in an account management role in the real estate services sector 

Behaviours & Personal Qualities:

• Good communication skills verbal and written and can adapt the style to different situations and clients
• Ability to make informed decisions and take responsibility for outcomes
• Proven ability to contribute to entrepreneurial activity and innovation
• Management skills and experience
• Ability to manage multiple projects and client deliveries at the same time while maintaining an excellent quality of service
• Proactive approach and solution oriented
• Commercial awareness and financial analysis skills
• Team player and enjoys working as part of an account team 

We foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes.

INCO: “Cushman & Wakefield”