EMEA Finance Operations Specialist

EMEA Finance Operations Specialist

Internally, this position is referred to as Client Finance Analyst

Skopje, hybrid

 

JOB PURPOSE

We’re looking for an EMEA Finance Operations Specialist to support our DACH team. This person will be the go-to expert for all things finance and operations, bringing structure, streamlining processes, and elevating our operational efficiency.

The ideal candidate is a proactive problem-solver who can manage a wide variety of responsibilities, from providing critical insights into client accounts to ensuring our internal operations run smoothly. You’ll partner with stakeholders across the business, enabling management with insights to make sound decisions and helping teams operate at their best.

 

KEY RESPONSIBILITIES

Client Financial Management

• On request, create, implement and manage client-specific reporting needs and insights.
• Oversee all financial aspects of our clients.
• Analyze monthly, quarterly, and annual revenue on a client basis versus forecasts and demands to determine profitability and provide commentary.
• Setting up projects and associated orderliness in our internal system.
• Maintaining an organized and systematic database of hours for billing.
• Navigating employees to book hours on accurate project IDs.
• Onboarding new employees related to the entry of billable and non-billable hours.

Internal Financial & Operational Reporting

• Assist in forecasting and monthly reporting.
• Assist and support in financial audits together with financial control.
• Track actual pacing compared to forecast and budget and advice.
• Support in the management and optimization of the process of operational excellence reporting, such as utilization and billability.
• Manage and track time entries, enforcing processes and checking on the “hygiene” of our internal admin systems.

Together with FP&A, work on the month closing and ensure financial administration runs smooth and within timelines including:

• Invoicing internal & sales hours.
• Invoicing of all intercompany expenses (travel, events, salaries...).
• Maintain accuracy of cross charge agreement administration.
• Keep track on new and leaving employees and provide FP&A with up to date information.
  

Operational Excellence & Process Improvement

• Supplement global and regional policies with appropriate local policies and process improvements.
• Propose and implement process improvement initiatives with medium oversight from Finance leadership.

Cross-Functional Collaboration

• Collaborate with cross-functional teams to ensure smooth execution of day-to-day operations and efficient communication.
• Act as a central resource for data requests and internal operations across DEPT®, helping teams find the right contacts and information.

WHAT WE ARE LOOKING FOR

• Around 5 years of experience in operational roles such as Finance Operations, Client Finance, Account Executive, Project Manager, or PMO, preferably within a marketing or international environment;
• Strong operational skills with the ability to work independently, proactively identify process improvements, and optimize existing workflows;
• Excellent communication and stakeholder management skills, able to build relationships and coordinate effectively with multiple internal teams across EMEA;
• Comfortable working with data and numbers, with solid Excel / Google Sheet skills and the ability to deliver clear insights;
• A keen eye for detail, high level of responsibility, and a proactive mindset;
• Fluent in English, both written and spoken;
• A strong interest in the practical applications of AI in a business context, with a proactive approach to embedding new technologies in your daily work;
• Experience using generative AI or other smart tools in a professional or personal capacity to increase productivity and solve problems is a plus.
  
  

WE OFFER

• Hybrid working policy,
• Monthly public transportation card as part of our ongoing effort to protect the environment.
• Stay happy and healthy with a contribution to your health through the OpenUp platform and access to private health insurance.
• Health and wellness benefits through a Sportmaster card with which you may do sports activities each day in different locations.
• Profit-sharing bonuses at the end of each year along with a referral bonus upon each successful hire.
• Refreshments are provided in the office all week, as well as drinks at 4pm on a Friday (more details about the office life can be found here);
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.