A Career at HARMAN Lifestyle
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.
Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
Unite your passion for audio innovation with high-tech product development
Create pitch-perfect, cutting-edge technology that elevates the listening experience
About the Role
We are seeking a dynamic and results-driven E-commerce Account Specialist to lead and grow our business with key pure players in Mexico, including Amazon and Mercado Libre. This role is responsible for developing and executing strategic plans to drive sales, optimize product visibility, and enhance customer experience across these platforms.
What You Will Do
Account Management: Own the commercial relationship with Amazon and Mercado Libre, including joint business planning, negotiations, and performance tracking.
Sales Strategy & Execution: Develop and implement sales strategies to achieve revenue and profitability targets. Monitor KPIs and adjust tactics to maximize growth.
Marketing & Merchandising: Collaborate with internal teams to plan and execute promotional campaigns, optimize product listings, and ensure brand consistency.
Forecasting & Inventory Planning: Work closely with supply chain and demand planning teams to ensure product availability and minimize out-of-stocks.
Data Analysis & Reporting: Analyze sales data, customer behavior, and market trends to identify opportunities and risks. Provide regular performance reports and insights.
Cross-functional Collaboration: Partner with marketing, finance, operations, and customer service teams to deliver a seamless ecommerce experience.
Platform Expertise: Stay up to date with platform policies, tools, and best practices to ensure compliance and leverage new features.
What You Need to Be Successful
Bachelor’s degree in Business, Marketing, or related field.
2+ years of experience in ecommerce account management, preferably with Amazon and/or Mercado Libre.
Strong analytical skills and proficiency in Excel and e-commerce analytics tools.
Excellent communication, negotiation, and relationship-building skills.
Fluent in Spanish and English.
Bonus Points if You Have
Experience in consumer electronics or FMCG.
Amazon Dealer portal knowledge.
Strong understanding of both commercial and technical aspects of digital commerce.
Excellent communication, analytical, and project management skills.
What Makes You Eligible
Excellent communication, analytical, and project management skills.
Be willing to work in an office in Mexico City in a hybrid scheme.
Due to the nature of global infrastructure, you understand that flexibility in working hours is required.
Excellent communication, analytical, and project management skills.
What We Offer
Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition reimbursement, according to local policies and procedures.
“Be Brilliant” employee recognition and rewards program
An inclusive and diverse work environment that fosters and encourages professional and personal development.
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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.