Job Description:
- Develops and maintains a process for E-invoicing into government portals
- Responsible for daily quality checks of E-invoices in both SAP and Oracle for all OpCos
- Works closely with all customer service teams to investigate and fix E-invoicing errors, ensuring a resolution is found and resend invoices
- Manual upload of E-invoices for customers where no interface is yet built
- Run and analyze daily reports such as; API error, Interface lines and Shipped not invoiced reports
- Work with IT to implement an E-invoicing interface for public customers in a number of countries in EMEA
- Define the project requirements per country, manage the project, liase with stakeholders
- Responsible for testing the implementation of the interface
- Acts as a specialist on E-invoicing processes to support operations and Customer Service teams
- Is responsible for driving Envista strategy in this area and for ensuring that we are compliant with E-invoicing requirements country by country
- Works with customer service team leaders to identify process improvement and automation opportunities in E-invoicing processes
- Ensure that adequate internal controls are monitored on E-invoicing
- Provide support and coordinate data collection when required in case of Audits
- Analysis of cost and optimization of paper invoice sending solutions
- Analysis of adoption of email PDF invoicing where applicable. Drive cross functional adoption of paperless invoicing
- On an ad-hoc basis the employee may be asked to perform tasks not listed here
Learn more about our Prague center here: www.envistaprague.com
This Job is also suitable for persons with disabilities; attendance required – disabled-accessible building.
Job Requirements:
- 2+ years experience in a customer service or similar role
- Experience in managing invoicing processes desired by not mandatory
- Shared service center experience preferably in a multinational corporate environment
- Fluent in English
- Knowledge of credit collections processes desirable
- Collaborative and team orientated approach
- Knowledge of Sox control framework and testing
- Background in managing processes, identifying pain points in processes
- Setting up KPI’s to measure process and resolve defects
- Strong knowledge in working with Customer Master Data
- Computer Skills (Office, Oracle/SAP, Outlook, PowerPoint
- Ability to work independently, good problem solving skills
- Demonstrate resilience and focus during critical financial periods, especially month-end and year-end closings.
- Willing to commit extra hours (paid) when needed to ensure deadlines are met with accuracy and efficiency.
- Maintains composure and attention to detail while managing multiple priorities under tight timelines.
- Ability to work onsite 4x/week.
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Operating Company:
Corporate
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its partners deliver the best possible patient care through industry-leading products, solutions, and technology. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists’ clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile.
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.