Duty Worker Recovery Navigator

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Duty Recovery Navigator - Northumberland Recovery Partnership

Location: 3 Sextant House, Blyth, NE24 2BA
Working Hours: Monday to Thursday 9am-5pm and Friday 9am -4:30pm
Contract Type: Permanent
Salary:£25,110-£32,090

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

About the Role

• Build strong, supportive relationships with individuals in recovery, offering encouragement and motivation throughout their journey.
• Conduct assessments to identify individual needs and create personalised recovery plans.
• Provide one-on-one coaching sessions, utilising evidence-based practices to facilitate the recovery process.
• Collaborate with other professionals and community resources to ensure a comprehensive support network for clients.
• Assist clients in accessing relevant services, including counselling, vocational training, and educational programmes.
• Monitor and track progress, adjusting recovery plans as needed to address evolving needs.

As a Duty Recovery Coordinator  at Northumberland Recovery Partnership, you will play a vital role in supporting and guiding individuals through their recovery journey.

What You’ll Do

• Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community.
• To lead effective case management for allocated service users, including on-going processes such as risk assessments, risk management plans and safeguarding assessments and plans. This includes the effective use of an online case management system.

To Succeed in This Role, You’ll Need:

• Relevant professional qualification e.g. addiction studies, counselling, social work, therapeutic qualification
• Proficient in Microsoft Office programmes
• Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP.

To view the full job description please click this link

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

We’re in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded ‘Humankind’ or appear on our partners’ job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition.  

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.