Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.
We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years. We have been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada’s Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.
Ignite new possibilities for your career. Break through at Brock.
Please note: Interviews will take place in December, with an anticipated start date in January 2026.
About the Role:
Reporting to the Supervisor, Parking Enforcement & Technology, the Driver, Parking Enforcement is responsible for patrolling and enforcing Brock University parking lots in a vehicle equipped with licence plate recognition (LPR) technology. The Driver, Parking Enforcement assists with enforcement operations, maintains LPR equipment and shares in the responsibility of ticketing, vehicle immobilization and towing. This is a Casual position and the Driver, Parking Enforcement may work a variety of days/shifts including day, afternoon, evening, and campus events on an “on-call” basis.
The Driver, Parking Enforcement will:
Operate a vehicle equipped with LPR to support the enforcement of parking regulations on University property;
Coordinate and execute routine vehicle patrols of the University parking lots, take appropriate action when required, issue tickets and complete related paperwork;
Provide backup support in responding to vehicle immobilization (booting) and towing processes and document any concerns including pre-existing vehicle damage;
Act as the first point of contact for customers with parking concerns (i.e., wayfinding, payment options, ticket concerns, immobilized or towed vehicles, etc.);
Assist with event-related services including working with Brock departments and external clients on lot use and special event parking directions;
Assist with road closures, relocations, directing heavy traffic flow on Brock Campuses outside of daytime hours;
Distribute and collect event signage as required;
Provide assistance to staff, students and visitors utilizing systems such as Honk and AIMS as required (i.e., investigate accounts, troubleshoot request service repairs or maintenance, etc.);
Schedule regular service maintenance, fuel, track mileage for the vehicle(s) as required;
Troubleshoot LPR equipment in the absence of the Supervisor, Parking Enforcement & Technology;
Assist in management of a maintenance program for parking lots, equipment, Parking Services vehicles, security systems, and liaise with Supervisor, Parking Enforcement & Technology, Facilities Management and external contractors to ensure safety concerns are addressed;
Provide backup support for student staff and ensure policies and procedures are followed.
Key Skills and Experience:
Secondary school graduate/ diploma;
A valid class G Driver’s Licence with an acceptable driver’s abstract;
Minimum of three (3) years driving experience;
Experience with customer service;
Knowledge of by-laws, Ontario Highway Traffic Act and systems such as Licence Plate Recognition, Honk Mobile and AIMS;
Demonstrated ability to work alone and as part of a team;
Ability to self-educate and appropriately and correctly interpret regulations, policies and procedures;
Excellent interpersonal, customer service, and communication skills;
Strong negotiating skills for dealing with customer and policy issues;
Conflict resolution and mitigation skills are required when regularly dealing with upset customers;
Strong critical thinking and decision-making skills required to interpret and support complex policy and procedure.
Preferred or Asset Skills:
Salary and Total Rewards:
Job Grade F, Salary Scale ($23.44 - $38.03 hourly);
Target Hiring Range: $23.44 - $25.00 hourly*
*The final salary is based on experience, internal equity, and budget considerations within the target hiring range.
We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.
Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.
We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact talent@brocku.ca if you require a disability related accommodation so we can ensure your participation needs are met.
Brock University does not use AI Technology at any stage of the recruitment process.
We appreciate all applications received. Candidates that are selected for an interview will be contacted.
Learn more about Brock University by visiting www.brocku.ca.