Dispatcher - Associate Resource Scheduler - Eastern Float

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Associate Resource Scheduler - Float - Eastern Region

This position will be a represented position of IBEW local union

This position will report primarily to the Eastern Region (Gresham or Oregon City) regularly and support other operations centers as needed.

There may be an opportunity to work at our Portland Operations Center in the future.

In this role, you’ll dispatch, schedule, and coordinate work for crews; You’ll order and manage third-party contractors; you’ll also manage emergent work and dispatch crews for outages.

Key Responsibilities:

Dispatch:

• Reviews and prioritizes work orders.
• Plans, schedules and dispatches PGE and contract crews.
• Monitors job progress and identifies and resolves issues.
• Schedules special equipment and ensures crews have what is needed to complete work orders.
• Identifies potential issues and determines what to escalate.

 Planning/Scheduling:

• Predicts resourcing needs based on current and upcoming workload.
• Prioritizes workload for area of control and determines best time to schedule unique as well as recurring activities.
• Monitors work order progress against the schedule and decides what requires escalation.
• Schedules shorter-cycle work with no to low complexity prerequisite and/or equipment requirements.

Outages: 

• Responds to outages.
• Depending on area of specialization, may dispatch outage-related work orders, request permits or rights of way or plan and schedule work.

Compliance:

• Ensures all work activities comply with regulatory and policy requirements.
• Provides data and information for required compliance reviews.

Reporting:

• Responds to data requests.
• Determines best way for obtaining and synthesizing data from multiple sources.
• Develops and runs reports.

Process: Documents new processes and updates existing processes.

Education: Requires a High School Diploma, A bachelor’s degree in engineering, business, finance or other related field is a plus.

Experience: Typically one year of experience in utility distribution operations.
 

Knowledge, Skills, Abilities:

• Intermediate interpersonal skills
• Intermediate problem-solving skills
• Intermediate customer focus skills
• Working written and oral communication
• Working knowledge of distribution system
• Working knowledge of systems used in department
• Basic knowledge of laws and regulations related to utility operations
• Basic knowledge of the fundamentals of electricity
• Basic knowledge of PGE’s geographic territory
• Basic knowledge of collective bargaining agreements
• Basic project management skills
• Basic conflict management skills
• Working organization and prioritization skills

Physical and Cognitive Demands

• Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to adhere to set response times, deadlines and time-sensitive tasks
• Ability to follow accuracy standards
• Ability to follow through on decision-making tasks
• Ability to interact effectively and collaboratively within a team environment
• Ability to communicate and problem solve when under stress
• Ability to respond and adapt to frequent change
• Ability to accept and demonstrate self-awareness when provided constructive feedback
• Ability to discern feedback and acknowledge ownership of areas of improvement
• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
• Ability to successfully collaborate with peers, managers and others within the organization
• Demonstrates sound memory
• Ability to process new information to be applied consistently to work tasks
   

Schedule/Attendance:

• Ability to work long hours
• Ability to work a variable schedule
• Ability to report to work and perform work during periods of severe inclement weather
• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
• Ability to work shift schedule
• Ability to work on-call schedule

Physical Capabilities:

• This position requires a valid driver's license and a history of safe driving practices.
• Frequent driving/travel/commute within service territory
• Computer use (use computer regularly for entire work shift)
• Lifting and carrying up to 10 lbs.

Environment - Indoor/Outdoor

• Office
• Field

 

Compensation Range:

$74,325.00 - $123,875.00

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. 

To be considered for this position, please complete the following employment application by the posting close date.  Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.

November 19, 2025