GoBeacon

Dispatch

Minneapolis Full time
Transit Team, Inc.

Join Our Team as a ParaTransit Dispatcher!

Embark on a rewarding career journey with us – proudly recognized as one of the Great Places to Work for 2025-2026!

Are you ready to make a real difference in your community? As a Dispatcher, you’ll be the heartbeat of our Metro Mobility West Zone Contracted Services, ensuring individuals with disabilities receive safe, reliable transportation every day. This is more than a job—it’s a mission to provide independence and care through exceptional service.

Position Details

  • Shift: Monday – Thursday, 4:00 PM – 2:00 AM
  • Pay: $25/hour

What We Offer

  • Paid Training

  • Paid Holidays

  • Paid Time Off (PTO)

  • Medical, Dental, Vision, and Life Insurance

  • 401(k) with Company Match

  • Earned Wage Access via Tapcheck

What You’ll Do

  • Coordinate transportation services for riders with disabilities.
  • Communicate with drivers to keep operations running smoothly.
  • Resolve issues quickly by working with supervisors and customers.
  • Manage critical incidents and service disruptions with confidence.
  • Optimize routes for maximum efficiency and performance.
  • Monitor KPIs like on-time performance and appointment adherence.

What We’re Looking For

  • Prior dispatch experience and ability to work independently
  • Strong communication skills and a problem-solving mindset.
  • Ability to multi task efficiently.
  • Able to communicate well with a diverse group of people across the metro area.
  • Basic computer knowledge.
  • Ability to thrive in a fast-paced environment.
  • A commitment to our core values:
    We Care | We Do The Right Thing | We Collaborate | We Have Fun

    Ready to lead, connect, and make an impact? Apply today and help us keep our community moving!

    Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

    Transit Team is the largest paratransit provider in the state of Minnesota.

    For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family.