Job Title:
Director-Trust & Safety Global Wellness (Remote role)Job Description
We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.We’re seeking a dynamic and strategic clinical leader to deploy, scale, and evolve the global wellness strategy within Trust & Safety at Concentrix.
As the Trust & Safety Global Wellness Leader, you’ll shape the operational strategy and framework that supports the mental health, resilience, and overall wellbeing of our workforce across multiple regions. You will partner closely with senior executives, operational leaders, and psychological health professionals to deliver a best-in-class support model that ensures our people can perform sustainably in a high-impact environment.
This role demands a rare mix of operational excellence, empathetic leadership, and data-driven decision-making. You’ll be responsible for translating global wellbeing ambitions into actionable delivery plans across regions, ensuring consistency, scalability, and measurable impact. You’ll play a pivotal role in creating an environment where employees who protect our online community can thrive: mentally, emotionally and professionally.
In this role you will be a subject matter expert and able to provide thought leadership in the areas of psychological health, wellbeing engagement and overall employee health in the workplace. You’ll collaborate with stakeholders to create effective strategies and action plans that raise awareness, educate and drive employee wellbeing, enhance mental health and keep people engaged. Close collaboration will be required with leaders throughout the organization to identify areas of opportunity in hiring, training, and policy, among others.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you have:
Preferred Qualifications
The base salary range is $147,200- $200,00/ CAD 160,300- 220,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.
Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive EAP/RRSP, retirement plan, paid time off and holidays and paid learning days.
The deadline to apply for this position is 14th November 2025.
Power the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Eligibility to Work
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
Location:
USA, OH, Work-at-HomeLanguage Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.