OLG

Director Strategy & Governance, Safer Gambling

Toronto, Ontario, Canada Full time

Range:

125,600.00 - 188,400.00 CAD

Job Description:

Director Strategy & Governance

GAME ON – OLG needs you

We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2023-24, OLG delivered a record $2.4 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction that builds on successes to date as a world class gaming entertainment leader with a globally admired omni-channel platform.

Director Strategy & Governance will be ​​accountable for OLG’s Safer Gambling (SG) strategy and governance framework under the Ethics & Compliance Framework and consistent with the Three Lines of Defense model. This includes leading the SG Three-Year Plan, departmental OKRs, and governance committees at the VP and ELT level to set direction, monitors progress, and drive accountability. The role ensures SG objectives are integrated into enterprise strategy and sustainability planning. It oversees major SG projects and initiatives and provides reporting to the Executive Leadership Team and the Board. It serves as an escalation point for SG risk, compliance, and governance matters and manages the budget for the Safer Gambling department. The role also acts as a trusted advisor to the VP, Safer Gambling, providing strategy & governance insights and oversight to support decision-making and enterprise alignment.

YOUR ROLE IN THE GAME

Reporting to the Vice President Safer Gambling, you will be empowered to:

  • Lead the development and execution of OLG’s Safer Gambling strategy, including the Three-Year Plan and departmental OKRs, with a focus on innovation, impact, and measurable outcomes.

  • Advance how we measure and report on the effectiveness of Safer Gambling programs, by developing new performance indicators, outcome metrics, and evaluation frameworks that reflect both player wellbeing and business accountability.

  • Lead regular reporting on SG performance to senior leadership and the Board, ensuring insights are data-driven, actionable, and aligned with enterprise risk, compliance, and sustainability goals.

  • Align SG initiatives with enterprise goals, ensuring player protection is integrated into business plans, and ensuring SG objectives are embedded into broader strategic planning and decision-making.

  • Oversee SG governance under the Ethics & Compliance Framework, including VP- and ELT-level committees, and ensure governance structures support transparency, accountability, and continuous improvement.

  • Provide strategic oversight and escalation support for SG risk, compliance, and governance matters, ensuring timely resolution of issues across OLG divisions and with service providers.

  • Oversee the SG systems and initiatives roadmap, ensuring alignment with regulatory expectations and business goals, while integrating SG into enterprise strategy, sustainability reporting, and cross-functional planning.

  • Leverage research, player insights, and global trends to provide strategic advice on the evolution of SG programs, identifying opportunities to adopt new technologies, partnerships, and best practices.

  • Manage departmental budget and support external communications, including engagement with media, government, and ministry partners, to position OLG as a leader in responsible gambling.

  • Inspire and develop a high-performing, inclusive team, providing coaching, mentorship, and growth opportunities while aligning to OLG’s Truths, leadership competencies, and employee experience goals.

WHAT YOU NEED TO PLAY

Work Experience: ​​​Minimum 10 years of progressive experience in governance, compliance, strategy, or program development within a regulated industry. Proven track record in leading multi-year strategic plans, enterprise governance committees, and executive-level reporting. Strong leadership experience managing teams and budgets in complex, multi-stakeholder environments.​​.   

Education: University degree in business, public policy, social sciences, or related field; graduate degree preferred. Strong knowledge of the gaming industry, regulatory environment, and safer gambling practices, including player protection in regulated settings.

Critical Skills:

Strategic Leadership: Defines SG priorities and governance structures, aligning them with enterprise strategy, sustainability, and compliance frameworks

Subject Matter Expertise: Applies deep knowledge of responsible gambling and player protection to guide program oversight, risk management, and industry engagement.

Operational Excellence: Leads complex projects and budgets, translates insights into action, and drives sustainable growth through informed decision-making.

People & Stakeholder Management: Builds strong relationships, leads high-performing teams, manages change, and fosters an inclusive, collaborative culture.

Licenses, Registrations, Certificates:

This role may require a Category 1 or Category 2 Gaming Assistant Registration (License) from our regulator, the Alcohol and Gaming Commission of Ontario (AGCO). If required, employment is conditional upon obtaining and maintaining this registration (license), which will be initiated at the offer stage. 
 

PERKS OF JOINING OUR TEAM

  • Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario
  • Flexible Work Environment: to help balance both work and life
  • Freedom to Innovate: supports new and better ways to be successful
  • Be your Authentic Self: environment that values diversity as a source of strength
  • Learning Galore: 24-7 access to robust online learning programs 
  • Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario
  • Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)

Learn about OLG – GAME ON!

OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.

Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by.  At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.

While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.

To learn more about OLG go to our website at  www.olg.ca  

We look forward to hearing from you, interested applicants please apply online by November 17, 2025.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

#LI-Onsite

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.