Director, Site Reliability Engineer

We are seeking a strategic and technically accomplished Director of Site Reliability Engineering (SRE) to lead our global infrastructure, network, and public cloud engineer and operations teams. The ideal candidate will have a strong background in site reliability engineering, network management, infrastructure services, and cloud technologies. This role requires a strategic thinker with excellent leadership skills to ensure the reliability, scalability, and performance of our systems.

Responsibilities

• Architect and manage resilient infrastructure across all global office locations
• Develop and implement strategies to ensure the reliability, availability, and performance of our systems
• Oversee the design, deployment, and maintenance of network infrastructure, ensuring optimal performance and security
• Lead public cloud deployments (AWS, Azure, OCI) with a focus on scalability, cost-efficiency, and compliance
• Collaborate with cross-functional teams to define and implement infrastructure and network standards
• Establish observability and monitoring systems to proactively manage performance and availability
• Develop and maintain disaster recovery and business continuity plans
• Ensure compliance with industry standards and regulations
• Mentor and develop team members, fostering a culture of continuous improvement and innovation
• Maintain comprehensive infrastructure diagrams, and create processes, SOPs, and other technical documentation
• Provide technical leadership and training to engineers on the team
• Establish best practices throughout the entire technology lifecycle management framework
• Build and mature relations with business partners to identify areas of improvement to support business growth and agility

Skills

• 12+ years of experience in site reliability engineering, network management, and infrastructure services, with 5+ years in the leadership role
• Extensive experience with network technologies such as Palo Alto and Meraki firewalls, Cisco and Meraki switch devices
• Excellent understanding of networking technologies such as BGP, OSPF, STP (RSTP/MSTP), AAA, and layer 2 switching
• Proven experience with global hybrid-cloud interconnectivity network architecture
• Expertise in solutions architecture principles working with public cloud service platforms including Azure, AWS and OCI
• Familiar with network access control principles and enterprise-scale solutions using tools such as CISO ISE and PRISMA Access
• Proven working experience with cloud service platforms such as Azure, AWS and OCI and knowledge of best practices and methods for resolving issues in those settings
• Working knowledge of Infrastructure and Network monitoring systems such as Logicmonitor, Solarwinds, and Thousandeyes
• Good knowledge and experience in managing Azure landing zone architectures, Server and Storage workloads, Entra ID, Active Directory, DNS, and DHCP services
• Knowledge of business continuity and disaster recovery continuity of operations plans
• Experience with automation and orchestration tools such as Ansible, Terraform, or Kubernetes
• Skill in assessing security controls based on cybersecurity principles and knowledge of how to use network analysis tools to identify vulnerabilities
• Knowledge of network access, identity, and access management (e.g., public key infrastructure, Oauth, OpenID, SAML, SPML)
• Proven project management abilities to guide complex projects and the ability to give instructions to a non-technical audience.
• Proven experience with managing large scale projects across cross-discipline teams, including managing vendor resources

Communications/Leadership

• Strong leadership and team management skills
• Excellent oral, written, and interpersonal skills
• Excellent analytical and problem-solving skills
• Ability to create work relationships across multiple areas, engaging with stakeholders, vendors and suppliers, their teams, and other employees
• Ability to motivate, guide, and develop Team members

 

Education/Technology

• Bachelor’s degree in computer science, Management Information Systems, or a related field
• Master’s degree in related field preferred
• CCNA, CCIE, CISSP or other IT/security certifications desired
• Certifications in cloud platforms (AWS, Azure, Google Cloud) preferred

 

Other:

• Enterprise-sized company experience a plus
• Global experience desired
• Proven ability to scale teams, build and retain right talent
• Skilled in developing new processes and driving user adoption
• A documented history of successfully driving projects to completion
• Proven experience in translating complex requirements to infrastructure teams
• Excellent English and great communication skills.