CompHealth is the nation’s largest locum tenens staffing agency, offering more than 100 physician specialties, as well as permanent physician placement and both temporary and permanent allied healthcare staffing. At CompHealth, we are known for our employee-centric culture, strong core values and providing outstanding customer service. With CompHealth you can love what you do and impact the lives of millions of patients ever year.
The Director of Sales Operations & Analytics supports the CompHealth Medical Staffing Division by converting strategic direction into disciplined execution across margin management, sales process control, and operational efficiency. Reporting to the Director II of Sales Operations, this role drives the analytics, governance, and operational rigor that fuel profitability and sales effectiveness. The ideal candidate blends financial acumen with operational leadership, ensuring that the division executes consistently, efficiently, and in alignment with its margin and growth objectives.
Responsibilities
- Margin Intelligence & Profitability Analytics
Develop and maintain reporting tools that track and visualize margin performance across segments, teams, and individual producers. Identify root causes of margin compression, such as pricing inconsistencies, allowance practices, or rate discrepancies, and recommend corrective actions. Partner with FP&A and business leaders to improve visibility into revenue quality and profitability drivers. Support predictive modeling and early warning systems that flag potential margin erosion before deals close. - Deal Discipline & Sales Governance
Enforce division deal standards, escalation thresholds, and margin guardrails in partnership with sales leadership. Oversee pre-close margin reviews and exception management workflows that balance deal velocity with profitability. Educate managers and teams on deal economics, helping reinforce data-driven, financially sound decision making. Track adherence to governance policies and provide actionable insights to leaders on deal quality and trends. - Sales Process Control & Optimization
Define, document, and maintain consistent pipeline standards across the division to improve forecast accuracy and sales predictability. Implement process controls that drive accountability and reduce operational waste. Partner with enablement and sales leaders to identify process gaps, lead continuous improvement projects, and enhance CRM hygiene and data integrity. Deliver analysis and recommendations that improve conversion rates and overall sales efficiency. - Cost Center Management & Labor Optimization
Serve as cost center manager for the Sales Operations function, maintaining oversight of spend related to personnel, incentives, and discretionary expenses. Partner with sales and operations leaders to analyze labor utilization, resource allocation, and role alignment. Develop insights that improve staffing efficiency, workforce productivity, and ROI on people-related investments. Collaborate with leadership to explore new labor models, load balancing opportunities, and scheduling structures that optimize output against business demand. - Tools, Technology & Operations Enablement
Act as the division’s operational liaison and advocate during technology implementations, upgrades, and rollouts. Ensure tools and systems support business goals and margin objectives. Lead change management and adoption planning — including testing, feedback loops, and user readiness activities. Develop clear communication and training plans so that every user understands what’s changing, why, and what’s expected. Partner with the enterprise technology and data teams to prioritize enhancements and measure adoption success.
Qualifications
- Experience & Background
5–7 years of experience in sales operations, revenue operations, or business analytics, preferably in healthcare staffing or another high-volume, margin-sensitive industry. Proven experience managing cost centers and leading operational change initiatives. Track record of driving measurable improvements in margin performance, process efficiency, and/or resource utilization. - Technical Skills
Advanced proficiency in CRM (Salesforce preferred), analytics platforms (Power BI, Tableau), and Excel/Google Sheets. Deep understanding of margin and cost accounting, forecasting, and data visualization. Strong project management and change management capabilities. - Leadership & Interpersonal Skills
Able to collaborate effectively across sales, finance, and operations teams. Strong communicator capable of translating data and processing into actionable insight. Skilled at managing through influence and fostering accountability across distributed teams. Proven people leader with a track record of developing high-performing teams, nurturing talent, and driving engagement through clarity, trust, and support. - Success Metrics
Reduction in below-threshold or unprofitable deals. Improved gross profit per deal (GPPD) and overall division margin performance. Increased sales process compliance and forecasting accuracy. Higher labor efficiency and resource utilization rates. Successful implementation and adoption of new tools, systems, or operational processes. Consistent, high-quality division communication and readiness during change events.
We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $160,000 -- $280,000 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.
CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.
In return we offer:
• 401(k) retirement plan with company match
• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs
Click here to learn more about our company and culture.
CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.
We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.
What makes CHG Different? You.