The Hartford

Director, Reliability Engineering

Hartford, CT Full time
Director & Reliability Engineering - IE06IE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

         

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

  • People Leader and Strategic Partner – Develop a sustainable organization through the hiring, technical ownership, and development of a multi-disciplinary organization, including driving industry-standard, best practices technical outcomes which create value for the organization.

  • Lead transformational organizational change by championing the adoption of software-driven automation capabilities. Foster a culture of continuous learning and a improvement mindset for the organization.

  • Set the roadmap and advance the use of best-in-class software engineering standards, tools, and design practices to enable highly available and performant customer-facing applications. Lead adoption of metrics of overall application health - availability, performance, monitoring, alerting, quality, currency and resiliency

  • Serve as the technical liaison between the enterprise architecture and software engineering teams to define/implement the technical strategy for the organization, keeping in mind its cross-functional impacts, integration across the organization, and architecture rationalization

  • Technical expert for the applications and infrastructure supported, requiring depth and breadth of knowledge in technologies, applications, integration, interfaces and business domain.

  • Develop the strategy to ensure effective tooling, alerts, and response mechanisms to identify and address reliability and security risks and security issues, leveraging automation to support problem prevention, detection, mitigation, and resolution.

  • Develop the strategy to enhance the velocity of the SDLC by engineering the appropriate solutions to increase delivery speed while adhering to technology standards for sustained reliability.

  • Identify, define and implement preventative security controls and drive increased automation and self-healing capabilities. Continue to improve cost efficiency baselines.

  • Continuously refine the technical strategy by implementing innovative solutions based on market trends.

  • Lead the migration of applications to open source platforms, PaaS, containers, serverless, event-based designs, and other cloud technology standards for cloud-enablement and platform agility.

  • Set a strategy to drive simplification across the stack, responsible for ensuring that all technical designs can be effectively operated in a cost-efficient manner, without adding operational complexity.

  • Lead inner- and open-sourcing practices to accelerate the development of self-service enterprise capabilities

  • Leverage previous experience in setting up scalable SDLC environments using COTS, PaaS, SaaS products catering to Data, Application and Infrastructure-based pipeline needs

  • Design a migration plan which build solutions to drive applications to open-source platforms, PaaS and use of containers and other cloud technology standards for cloud-enablement and platform agility.

  • Ensure operational excellence. Lead the triaging and service restoration of all high impact incidents in order to minimize the mean time to service restoration and impact to the business. Demonstrate end-to-end ownership.

  • Partner with infrastructure teams on strategy to design and implement intelligent automation and orchestration systems, enhanced monitoring/alerting capabilities and rapid service restoration processes. Take proactive measures to prevent high impactful incidents.

  • Sets the strategy to achieve and maintain the technical business continuity of Hartford and third-party assets that support customer-facing functions. Accountable for improving the IT application and infrastructure resiliency.

  • Creates the Governance and ensures adherence of overall D&A platform ecosystem with focus on process and solutions catering to Data masking (PII management), data lifecycle management needs

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$163,040 - $244,560

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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