Job Title:

Director, Relationship Banking - Digital Asset Banking

Location:

CityScape

What you'll do:

As a Director of Relationship Banking for Digital Asset Banking you’ll lead strategic client engagement and relationship management for institutional clients operating in the digital asset ecosystem. In this role, you’ll drive deposit growth, managing complex client relationships, and ensuring compliance with regulatory standards while delivering exceptional service. You’ll also collaborate with internal teams across Risk, Compliance, Treasury, and Operations to support onboarding, servicing, and retention of high-value clients.

Build and maintain strong relationships with institutional clients, including crypto exchanges, custodians, OTC desks, and fintech partners. Serve as the primary point of contact for strategic accounts.
Monitor client portfolios for performance, risk indicators, and compliance adherence. Prepare and present portfolio reviews to senior leadership and governance committees.
Identify new opportunities within the digital asset sector to expand banking relationships. Collaborate with product teams to deliver tailored solutions for custody, settlement, and liquidity needs.
Ensure adherence to BSA/AML, OFAC, and internal risk frameworks. Partner with Compliance and Risk teams to manage high-risk client profiles and maintain robust controls.
Work closely with Deposit Operations, Treasury, and Technology teams to ensure seamless onboarding and operational readiness for digital asset clients.
Stay informed on emerging trends in blockchain, payments, and digital asset banking. Provide strategic input to product development and client engagement strategies.
Mentor and develop Relationship Managers and Analysts within the Digital Asset Banking team. Foster a culture of client-centricity and operational excellence.

What you'll need:

8+ years of related experience.
Bachelor's degree or equivalent experience required.
Previous leadership experience preferred.
Advanced to expert knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services including digital assets.
Advanced to expert knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
Advanced knowledge in managing institutional client relationships and driving deposit growth. Advanced understanding of blockchain technologies, custody solutions and payment systems.
Advanced experience with Banking-as-a-Service (BaaS) platforms and financial Advanced speaking and writing communication skills.
May require up to 50% travel.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.