Employment Type: Permanent full time
Hours: 38hrs
Location: Richmond Support Services Office, travel to other sites as required.
Upload with Application: Resume, cover letter, and all relevant qualifications
Contact: Paula Stephenson, pstephenson@mercy.com.au or 0404 095 733.
Where there’s life, there’s Mercy.
Where there’s care, there’s You.
Through the battles and the breakthroughs, we're there. Where will you be?
For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.
As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.
At Mercy Health, it’s all about taking what we have and making it better.
To do that, we need you.
Join us at Mercy Health, and help our teams deliver even greater outcomes.
About the opportunity
The Director, Quality and Safety provides strong strategic and operational leadership to ensure that safe and high-quality patient care is consistently delivered, monitored, and improved across Health Services at Mercy Health.
Reporting to the Executive Director Clinical Excellence, this position is responsible for establishing, leading, and managing the safety, quality, and clinical risk functions to enable the provision of safe, effective, connected, and personal care. This includes leadership and direction to:
Establish a culture of improvement and enhance workforce capability to optimise high quality safe, effective, coordinated, and personal care through the identification and mitigation of risk, rigorous monitoring and reporting systems and comprehensive review and oversight of activities to improve performance.
Embed the clinical governance framework in day-to-day functions of all staff.
Develop relationships across Health Services to facilitate engagement of all staff in embedding consistent quality and safety systems to continually improve clinical outcomes and the patient experience.
Coordinate a Health Services wide strategy for the management of accreditation activities
Ensure that all legislative requirements and accreditation related standards are effectively monitored and adhered to.
Establish and oversee evaluation, analysis, reporting and improving of quality and safety systems and indicators.
What you’ll bring
You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.
To thrive in this role, you will have:
Extensive experience in leading patient safety, quality, risk, and clinical effectiveness activities in health services.
Demonstrated experience and ability to actively contribute to the executive and strategic leadership of health services.
Demonstrated experience and ability to develop and strategically analyse options for service improvement, development, and growth.
Experience in the development, implementation and evaluation of quality and safety initiatives and continuous improvement activities.
Leadership of health service accreditation functions.
You will also be required to provide evidence of, or in the process of obtaining:
Registered health professional with Australian Health Practitioner Regulation Agency (AHPRA).
Postgraduate qualifications in health, business, or management at Masters level or equivalent.
Driver’s licence and preparedness to travel to interstate and regional sites.
The position is predominantly based at Richmond Support Services with some travel to other sites in Health Services (including NSW) as required.
Ready to help us shape the future of healthcare?
Join us and make a meaningful difference in people’s lives - and your career.
Are you ready to apply for this role? Click Apply now
Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.
We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.
The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.