Director, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management

Overview:
As Mastercard Canada seeks to define a world beyond cash and cheques, we are pursuing payment opportunities leveraging non-card technologies and continuing our rapid push past consumer-to-business payments. As a multi-rail payments company, the New Payment Platforms team in Canada works with Canada’s major eco-system partners to build new payments infrastructure, new and alternate payment rails, new products, capabilities and services for Mastercard in Canada and beyond.

Mastercard Canada is looking for a Director- Product Management, Transfer Solutions. Reporting to the Lead of Transfer Solutions in Canada, the Director, Product Management will lead the Domestic Money Movement product and capabilities for Canada, including the strategy, day-to-day product management as well as strategic initiatives related to Mastercard Move and other associated money movement capabilities.


Role
• Direct all product management and strategic support functions across Domestic Money Movement capabilities
• Partnering with the Transfer Solutions lead for Canada, work with the North American Sales and Customer growth leads to implement and scale new customers.
• Onboard new customers in partnership with North American and Canadian Customer Delivery teams
• Collaborate with Global Product, NAM as well as Customer Delivery leads for new implementations
• Manage pricing, business casing and approval processes across all new and pipeline customers, for all money movement capabilities
• Lead new product launches and product extension initiatives relevant to the market
• Manage pricing and treasury requirements, working with Global, NAM and Regional Finance on pricing approvals
• Work with customers on scaling current flows with existing partners and expand opportunities with new partners
• Support the management of the Transfer Solutions pipeline, owning the sales force and pipeline management process along with sales teams
• Partner with customers and delivery teams on delivering product and platform enhancements, impacting the Canada region
• Maintain a strong understanding of the competitive landscape across global and domestic money movement, support training and thought-leadership initiatives
• Partner with product and other stakeholders in Canada across consumer, commercial and government teams to identify needs, gaps and strategic fit for new products
• Work with the Transfer Solutions leadership team on defining Go-to-market strategies for identified product/s
• Support standard day-to-day product management functions, including reporting, forecasting and dashboard management


All About You
• Do you have a proven ability to manage complexity in a fast-paced environment?
• Experienced and/or interested in the world of Money Movement, ACH, Real-Time Payments, Wire Payments, Disbursements and Remittances other emerging payments rails and protocols?
• Have you managed or supported the product management and product strategy within banking and financial services?
Expert Level Competencies In The Following Are Required
• An understanding of cross border and domestic payments – including ACH, Wire Payments, Cross-Border Payment Flows, Real-Time Payments, Foreign Exchange, and other emerging payments and technologies
• Strategic thinking including industry analysis
• P&L management
• Project Management and Relationship Management skills
• Analytical and Critical Thinking
• Payments knowledge – either at a bank, financial tech company, or payment network
• Effective Communications – story telling, strong presentation skills, executive presence
• Influencing & Partnering: ability to work well in cross-functional initiatives
• Self-starter / motivated to work independently and as an effective team member
• Excellent collaboration skills – internally across business, technology, and delivery teams, and externally with clients and other stakeholders
• Expert level of demonstrated presentation skills

Education/Certification Requirements
• Bachelor’s Degree, MBA preferred

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.