At Koala Health, we have our eyes set on an ambitious goal: to make managing your pet’s health simple and delightful. We’ve already launched our pharmacy service that allows people to shop for their pets’ medications and supplements online and get them delivered to their doorstep in presorted medication pouches. Now we’re focused on continuing to improve that experience while building a suite of new products and services that will make the pet health experience even better.
About the Role
We’re looking for a Director of Product & Engineering to lead the strategy, execution, and delivery of digital products that power our pet pharmacy experience. This is a hands-on leadership role for a data-driven, customer-obsessed product leader who thrives in a scrappy, fast-paced environment. You will define and drive the product vision and roadmap, working closely with engineering, design, marketing, and operations teams to ensure our digital products exceed customer expectations and deliver measurable business outcomes. The ideal candidate balances strategic thinking with strong execution skills, translating complex customer needs and business goals into actionable initiatives while fostering collaboration, experimentation, and continuous learning across the team.
In this role, you will take ownership of the full product lifecycle—from identifying high-impact opportunities and prioritizing initiatives to delivering scalable, high-quality solutions. You will mentor and develop top talent, establish processes and metrics for consistent delivery, and leverage analytics, user feedback, and market insights to guide decision-making. If you’re passionate about building products that make a meaningful impact, enjoy solving complex challenges, and want to lead a team in a dynamic, high-growth environment, this is the opportunity for you.