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About Us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Target’s Global UX team is a group of design, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s digital experience by increasing ease, simplicity, value, and delight for every touchpoint.
About the role:
As a Director of UX for the Roundel and MarTech team you’ll serve a group of 10 designers and design managers responsible for both Roundel media and Target Messaging guest experiences and the ad-tech and marketing tech experience strategy, human and agentic workflows, and AI-driven innovation.
Success for this leader requires the ability to understand Target’s priorities and partner with a broad set of stakeholders to establish design & experience direction. Day to day you’ll ensure your teams have what they need to thrive and deliver great work. This includes operating routines, insights, design direction, partner awareness, and a collaborative and inclusive culture.
You will build trust and proactively partner with UX, Product, Tech, Data Science, Marketing, and Business leaders to set the stage for your team to achieve exceptional outcomes. You are curious, ask questions, and are driven to connect the dots. As an experienced practitioner within complex, highly matrixed organizations, you will seek to co-create strategies with cross-functional partners and believe we are better building on each other’s strengths, while ensuring your team delivers high quality craft with efficiency and speed. You are adept at using data to articulate your rationale, are a clear communicator, can explain recommendations with authority and openness, and are comfortable advocating for design with partners and leaders. You have a demonstrated ability to build relationships and create impact through multiple levels of leadership including other Directors, Sr. Directors, and VPs and can maintain both drive and patience throughout the journey.
As an experienced leader of people, you will coach, mentor, and guide a team of people leaders and ICs, helping them to grow and develop new skills, while increasing trust, transparency, and engagement. You have a demonstrated ability to strengthen both your own team and the overall UX organization and can thoughtfully scale your team with the right structures, roles, and responsibilities. You are comfortable leading through change and ambiguity and building a community of practice in a remote world.
Responsibilities:
Define and drive experience vision and strategy for Roundel and MarTech Messaging
Develop roadmaps in partnership with cross-functional leaders and across cross-organizational priorities
Oversee scalable, AI-powered multi-channel experiences and lifecycles, including new personalized media and messaging formats
Oversee AI-powered end-to-end marketing and ad-tech platform workflows, including CRM, CMS, campaign automation, decisioning and bidding, and performance management
Define service blueprints and UX success metrics to baseline and optimize both system and experience outcomes, as well as enable AI-powered decision and agentic evolution
Prioritize across a multi-platform and multi-stakeholder roadmap, using design leadership and co-creation methods to surface opportunities and guide tradeoffs
Grow the team's ability to create high-quality, accessible, usable, AI-powered experiences that push Target forward
Evolve the organization composition, assembling teams to successfully deliver on cross-area missions
Support the growth of UX managers on the team through 1:1s, performance management, and other resources
About you:
10+ years of experience in UX/digital product design with a strong understanding of the craft of design
Foundational understanding of digital retail and ad-tech businesses
5+ years of experience in people leadership with demonstrated experience in hiring, leading, and coaching high performing, cross-geography or remote teams. Experience managing teams of 15 or more a plus
Experience working in large, matrixed, global or multi-national organizations a plus
Ability to balance short-term and long-term thinking while raising quality and team performance
Proactively identify and resolve issues that may impair the team from meeting strategic, business, or financial goals
Strong data-driven visual, verbal, and written story-telling skills with ability to bring partners along
Experience successfully managing many stakeholders through all phases of the design process
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_FAmericans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Application deadline is : 12/28/2025