3e

Director of Customer Support

Canton, Ohio / Bethesda, Maryland Full Time
About 3E:
We are a mission-driven company with the purpose to enable a safer, more sustainable world!
3E provides a comprehensive suite of data, analytics, and software solutions for enabling and improving workplace & chemical safety, product stewardship, supply chain management and sustainability. With over 35 years of experience, and 15 locations across North America, Europe, and Asia, 3E helps more than 5,000 customers in various sectors to achieve safety, sustainability, and speed to market.

Are you ready to shape the future? Come join us! 

About the Role:
At 3E, we’re empowering companies around the world to lead with environmental, health, and safety excellence. We're looking for a Director of Customer Support to own and elevate our global support operations—setting the standard for how we serve, solve, and scale customer needs across regions and products. 

This is more than a director-level role. It's a high-visibility leadership opportunity to unify and evolve a support ecosystem that spans the U.S., Europe, and APAC, driving measurable results and meaningful change. 

We support flexible work—with this role open to fully remote candidates located in the Eastern Time Zone.