Director of Community Governance and Relations Oakwood Homes
What will you do in this role?
The Director of Community Governance and Relations will lead the strategic development, implementation and oversight of community governance structures across residential and mixed-use communities. This includes formation and management of effective and efficient community structures like homeowner associations and metropolitan districts for the Denver market; management and oversight of third-party community management and legal consultants for Denver market; and strategic community financial forecasting and financial strategies across all markets, to achieve quarterly and annual business goals, in alignment with Oakwood market growth strategies and sustained business operations.
This position will serve as the key liaison between internal teams, municipal and community partners, and residents to ensure that community's function with transparency, sustainability, and shared vision, and to obtain results that have a clear, positive, and direct impact on business performance.
Community Governance Development
- Oversee community formation process for new Denver communities; coordinate with Developer legal for HOA set up, governing document preparation and recording.
- Coordinate with sales and housing on absorption projections to track community development and growth for community operation expectations
- Develop Declarant transition plans and long-term community operations in partnership with legal and Asset Manager
- Provide strategic input to amenity development and project management related to long term community operations, ownership, and maintenance planning
- Maintain Developer held copies of association and district documents and records
- Review land plans and design guidelines and provide input to housing and land team for implementation, management and best practices
- Identify and implement Best Practices for consistency across projects related to community operations, services provided, and project budgets
- Manage creation of Ownership and Maintenance responsibility maps for each project prior to opening (or retroactively for existing projects)
- Oversee the development of community build out budgets for all Denver communities; establish and benchmark fee structures for new communities
- Partner with Marketing and Housing to ensure governance formation and services are aligned with mission and vision for each Denver community
- Coordinate with Developer and District and Association legal to track legislation and laws that impact HOA and District operations and communicate relevant impacts to internal teams as needed
Management and Leadership
- Serve on all Boards and as Board President on key HOA’s and Developer controlled Metro Districts in Denver communities
- Serve as developer representative for all Denver communities through build-out (including after turnover)
- Manage Director qualifications, conflict of interest filings, and Purchase Sale Agreement terms for all metro district Directors in partnership with Developer legal
- Track developer Board of Director terms, elections and appointments for all communities
- Manage developer efforts and key relationships with community operation partners
- Attend all HOA and District meetings. Communicate relevant issues to overall internal teams as needed
- Oversee third-party community and district management partners and ensure management and operations are aligned with community and developer expectations based on community vision and mission
- Coordinate with District and HOA manager in preparation of Board meetings
- Coordinate with individual directors for board meeting preparation and review of packet materials to ensure efficient meetings
- Provide strategic insight on community and district management operations
- Educate third party management companies on community vision, engagement and lifestyle plans
Financial and Business Operations
- Anticipate and track Declarant transition and Developer turnover timelines to align financial strategies with community operations and developer control
- Oversee community debt issuance strategies and project future bond proceeds in partnership with bond consultants
- Oversee and manage community budget, prepare draft budgets and track adoption in partnership with community management for each community
- Manage community debt issuances and refinances and track performance of existing issued debt
- Manage project subsidy and developer contribution budgets
- Work with Finance/Accounting to provide strategic input on project financing and project life subsidy projections
- Coordinate ownership transfers of HOA/Metropolitan District tracts and amenity facilities to limit long term liability to Developer and decrease developer operating and holding costs
- Oversee developer contribution, funding and reimbursement agreements, and track for eligible Developer Reimbursements under such agreements
- Manage District Cost Certification and Asset turnover process in partnership with Asset Manager
- Anticipate and address downstream financial impacts of key business decisions and long-term developer and community operations
- Ensure analysis and accurate interpretation of financial indicators that impact business plan and forecasts
You Have:
- 10+ years' experience in community development, community governance, municipal relations, special district and/or HOA management, minimum 5 years' experience in management leadership roles
- Experience in Metropolitan District Formation and Service Plan Approval and/or amendment Processes
- Experience in managing General Obligation debt issuance process and coordinating District and Developer interests
- Demonstrated knowledge of Title 32 and CCIOA requirements
- Bachelor’s degree in business or a related field, Graduate degree preferred
- Prior leadership experience and operational responsibility throughout various community development phases
- Effective interpersonal and communication skills, experience reporting operational results to executive teams
- Highly organized, able to manage and prioritize multiple business objectives and projects
- Ability to lead cross-functional initiatives with legal, development, finance and operations teams
- Excellent stakeholder engagement skills and ability to build trust with residents, partners, and government agencies
Familiarity with long-range planning, public-private partnerships, various public financing options
You Might Also Have:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual in person attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
- Must be able to lift and carry up to 25 pounds.
- Must be able to talk, listen and speak clearly
Benefits & Perks
- Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP
- Time Off benefits include Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, refresh, floating holidays, and parental leave
- Home purchase discount
- Tuition Reimbursement
- Expected Salary: $130,000-$160,000 Annual Salary - This position is eligible for additional performance incentives in the form of a quarterly bonus opportunity. Bonus potential: 30%
OAKWOOD CORE VALUES
Earn Trust. Nothing works without it.
Do Good. Be kind and collaborative. Promote equity and be welcoming to everyone.
Drive Change. We must set the standard. Advance technology and sustainability and implement visionary practices in all we do.
Be A Home. We strive to be more than a place to work – where people have a sense of belonging, work-life balance, and a true career path.
Open Doors. We are here to help our customers realize success, own homes they love, and create more opportunities for them down the road.
All benefits are subject to qualification and hire dates.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Oakwood Homes is an Equal Employment Opportunity Employer and does not make employment decisions based on sex, including gender identity and pregnancy, color, race, religion, national origin, or age of 40 and older
Exemption Justification: Exempt.
Business Unit -
Oakwood Homes