Job Description

The Opportunity

Provide leadership and direction in Admissions Operations, processing, data management, reporting and research toward meeting annual and long-term strategic enrollment goals.  Responsible for coordination and completion of all Admissions Operations processes.  The Admissions Operations Director is ultimately responsible for oversight and management of all contact leads from prospective student inquiry through the Admission process to matriculation and enrollment of new students at the Prescott campus.

Maintain the integrity of admissions data and communication management within the Campus Solutions student information system, the TargetX Salesforce customer relationship management (CRM) system, including the online application, and the Oracle Imaging and Imaging Workflow systems.

These functions are achieved through effective management and direction of the Admissions Operations personnel, including six full-time staff; three Admissions Specialists, an Admissions Data System Technician, two Imaging Analysts and a staff of part-time clerical student employees.

The Admissions Operations Director works closely with constituents in many departments within the University at all three campuses on systems and processes coordination, consistency, updates, and issues, including, but not limited to Admissions, Records, Financial Aid, Student Financials, Information Technology and College Academic Advisors.

About the Department of Admissions

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Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For 100 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

Click here to take a virtual tour of the Prescott Campus!

Perks Await You at Embry-Riddle!  

• Generous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
• _____(I delete this section for faculty because they not accrue PL - if it stays in, please update the font so it matches the rest)_____________Personal Leave: Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Qualifications

Required Education and Qualifications:

___________________

• Bachelors Degree
• Demonstrated ability to manage people and systems in an organizational setting
• Possess excellent organization, time management and people skills
• Ability to prioritize, problem solve and manage multiple simultaneous tasks
• Ability to work independently following established guidelines, procedures and directives from higher level leaders
• Provide excellent customer service to all constituents including, staff, co-workers, other departments, prospective and current students
• Strong written and verbal communication skills

Application process/requirements

Review of applications will begin immediately and will continue until the position is filled.

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R310556. Please attach all relevant materials to your application when you apply online. Complete submissions include:

Cover letter

Full CV

Statements of teaching philosophy

Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)

Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.